Wrong Ward and Stake showing up after login

Discussions about the Directory Tool on lds.org. Questions about the Directory on the classic site should be posted in the LUWS forum.
tt2lv
New Member
Posts: 1
Joined: Fri Mar 09, 2012 2:17 pm

Wrong Ward and Stake showing up after login

Postby tt2lv » Fri Mar 09, 2012 2:22 pm

My wife and I have logged in to the lds.org site and when we go to the on line directory,
we are listed in the San Clemente California Stake, Dana Point ward.

We live in Las Vegas, Nevada! Palmhurst Ward, Sandstone Stake.
Cannot access any membership data in either stake.

russellhltn
Community Administrator
Posts: 20773
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Fri Mar 09, 2012 2:24 pm

Are you serving in the Dana Point ward? Perhaps as a missionary? Otherwise, I'd suggest you talk to your ward clerk/membership clerk to verify that your records are were they should be.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

kristifey
New Member
Posts: 1
Joined: Fri Mar 09, 2012 2:36 pm

Directory

Postby kristifey » Fri Mar 09, 2012 2:39 pm

The wrong stake and ward directory is coming up after I sign into Lds.org. Before after signing in to LDS.org and then hitting on "TOOLS" and scrolling down to the directory, my Stake and Ward Directory would pop up. But now its the wrong stake that automatically comes up. How do I change that?

kd7hfz
New Member
Posts: 1
Joined: Fri Mar 09, 2012 2:37 pm

Postby kd7hfz » Fri Mar 09, 2012 2:39 pm

I have the same problem. It's been happening for at least the last two days. Each day there is a different stake and ward

wendyhickman
Member
Posts: 50
Joined: Fri Mar 09, 2012 2:39 pm

Also have wrong ward/stake in directory

Postby wendyhickman » Fri Mar 09, 2012 2:42 pm

Same problem. Today when I logged in, the directory showed a completely different ward and stake than my own. My own name is not listed in the incorrect stake's directory. [The calendar information shows my correct stake. LDS Tools also shows my correct stake for both the directory and the calendar.]

I regularly use this directory and have never had this problem. We have lived in the same location for 10+ years.

I think you might have a bug.

jdcr256
Church Employee
Church Employee
Posts: 557
Joined: Wed Feb 17, 2010 1:53 pm
Location: Riverton, Utah

Postby jdcr256 » Fri Mar 09, 2012 2:46 pm

The team that manages our network switched to a new dns/caching solution and it is causing some problems. They are working feverishly, and should have it cleaned up shortly.

bryanwilson
New Member
Posts: 11
Joined: Mon Feb 09, 2009 2:51 pm
Location: USA

Postby bryanwilson » Fri Mar 09, 2012 2:46 pm

I'm having this problem too. Just started today. It shows I'm in a Provo ward and everything is in Spanish. Same for my wife.

rwach
New Member
Posts: 15
Joined: Sun Jan 09, 2011 7:27 pm

Postby rwach » Fri Mar 09, 2012 2:47 pm

I can confirm that this issue happened with a member in my stake today who sent me a screenshot as proof. She is a member of the Vista California Stake (verified in the online directory) and was logged into the San Clemente Stake directory. She was using IE. Only a problem when she goes to the directory. Not a problem with the calendar.

jdcr256
Church Employee
Church Employee
Posts: 557
Joined: Wed Feb 17, 2010 1:53 pm
Location: Riverton, Utah

Postby jdcr256 » Fri Mar 09, 2012 2:47 pm


marshabusk
New Member
Posts: 1
Joined: Fri Mar 09, 2012 2:56 pm

ward directory

Postby marshabusk » Fri Mar 09, 2012 2:58 pm

I pulled up my ward directory today and was in an entirely different ward, stake, and city. How do I get back to my ward and stake info? I have not changed any of my sign-on information. I tried re-entering the name and password and it comes up with the same incorrect ward.


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