Where report bugs?

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
marmat
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Where report bugs?

Postby marmat » Fri Nov 18, 2011 10:24 am

Where do we report bugs in the calendar?

russellhltn
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Postby russellhltn » Fri Nov 18, 2011 10:29 am

Normally we suggest sending them to "Feedback" on the main site. But since the church calendar developers do hang out here, you can report them here.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

marmat
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Postby marmat » Fri Nov 18, 2011 10:48 am

Thanks. Will try the Feedback link as it is kind of a confidential request. A person that was released from a significant leadership calling that weeks ago was released and changed in MLS etc and is updated on LDS.org too, is still seeing old private calendars and the newly turned back on email notification features are being 'send as' their name. Kind of has the new leadership on edge about what they can/can't see.

crislapi
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Postby crislapi » Fri Nov 18, 2011 10:51 am

Was he added to the private calendar by name or calling? If by name, someone needs to go in and remove him.

marmat
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Postby marmat » Fri Nov 18, 2011 10:51 am

RussellHltn wrote:Normally we suggest sending them to "Feedback" on the main site. But since the church calendar developers do hang out here, you can report them here.


Odd. Unless I am blind I don't see the Feedback link or button when viewing the calendar? I thought it was always in the footer?

crislapi
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Postby crislapi » Fri Nov 18, 2011 10:53 am

You can use the feedback link in the footer of lds.org and then under "regarding" select the appropriate site (likely Local Unit Website). Also, in the feedback page you can change the referring URL to lds.org/church-calendar

russellhltn
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Postby russellhltn » Fri Nov 18, 2011 10:56 am

"Main site", as in lds.org.

However, I think you need quicker service. First, note what crislapi has said. If he was added "by name", it's not a bug. By default, when you create a new calendar, you are added as a editor "by name". I believe the documentation says that private calendars are private even from default admins (which include the new leaders).

Use "feedback" if this is a bug. But if you need something fixed, then I'd call Local Unit Support.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

marmat
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Posts: 58
Joined: Thu Dec 23, 2010 9:12 am

Postby marmat » Fri Nov 18, 2011 11:12 am

crislapi wrote:Was he added to the private calendar by name or calling? If by name, someone needs to go in and remove him.


Definitely isn't added by name. I checked that first thing before posting here. The access on all of the important key and private calendars are all entered in by calling only. Thanks.

marmat
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Joined: Thu Dec 23, 2010 9:12 am

Postby marmat » Fri Nov 18, 2011 11:13 am

RussellHltn wrote:Use "feedback" if this is a bug. But if you need something fixed, then I'd call Local Unit Support.


Thanks. Wasn't aware I could call Local Unit Support for these type of issues. I might try that option to get it into the ticket system quicker with more detail.

russellhltn
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Postby russellhltn » Fri Nov 18, 2011 11:26 am

marmat wrote:Thanks. Wasn't aware I could call Local Unit Support for these type of issues. I might try that option to get it into the ticket system quicker with more detail.


Let us know how it goes. They would seem to be the logical place to start on something needing immediate attention. "Feedback" can take months.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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