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Adminstartor Name correct BUT e-mail is wife's e-mail address not mine!

Posted: Thu Nov 10, 2011 9:25 pm
by KenRichins
I am the Stake Web Administer/Building Scheduler and the Stake Executive Sec is also Building Scheduler and by default an administrator. Since the .2 update we both now show BUT the e-mail address for both of is our wife's e-mail address. I have check my LDS Account Profile and it only shows my e-mail not my wife's. In the on-line Directory if show correct. I have checked in MLS and the e-mail is correct there also. Find it very strange that since the update every calendar I create shows my name but my wife's e-mail. Every event I edit now gets updated with my name but my wife's e-mail. Don't know how this could happen?

Posted: Thu Nov 10, 2011 10:09 pm
by russellhltn
I wonder if by chance you've set up your LDS Account with your wife's Membership ID. When you log into ldsaccount.lds.org, do you see your birth date there, or your wife's?

Posted: Fri Nov 11, 2011 9:58 am
by jdcr256
The contact information in the calendar app comes from the household information in the Directory (lds.org/directory). If you don't have an individual email entered for yourself, it will fall back to the household email address, which must be your wife's email address.

Posted: Fri Nov 11, 2011 10:34 am
by KenRichins
Both myself and the Executive Secretary have individual e-mails and the household e-mail is also our individual e-mail the spouse e-mails ONLY show as their individual e-mails and on their LDSAccount. Neither of us have any other e-mails with our LDSAccount and until this last update it was displaying properly, it just started when we edit or create a new event since this last up date.

Posted: Fri Nov 11, 2011 9:25 pm
by jdlessley
I notice the references to LDS Account e-mail data.
KenRichins wrote:I have check my LDS Account Profile and it only shows my e-mail not my wife's.
KenRichins wrote:Both myself and the Executive Secretary have individual e-mails and the household e-mail is also our individual e-mail the spouse e-mails ONLY show as their individual e-mails and on their LDSAccount. Neither of us have any other e-mails with our LDSAccount and until this last update it was displaying properly, it just started when we edit or create a new event since this last up date.
LDS Account profiles do not provide e-mail address data to the calendar or the directory. E-mail data for the directory comes from MLS. (And changes in the directory e-mail data will update MLS e-mail data.) The calendar e-mail data comes from the directory e-mail data.

I would suggest trying to change the personal e-mail address in either MLS or the on-line directory and saving it. Then change it back and save it. This may trigger a correction.

Posted: Sat Nov 12, 2011 2:36 pm
by KenRichins
Thanks I try that and report back