Adminstartor Name correct BUT e-mail is wife's e-mail address not mine!

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
KenRichins
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Joined: Mon May 07, 2007 5:07 pm
Location: Live Oak, California, United States

Adminstartor Name correct BUT e-mail is wife's e-mail address not mine!

Postby KenRichins » Thu Nov 10, 2011 9:25 pm

I am the Stake Web Administer/Building Scheduler and the Stake Executive Sec is also Building Scheduler and by default an administrator. Since the .2 update we both now show BUT the e-mail address for both of is our wife's e-mail address. I have check my LDS Account Profile and it only shows my e-mail not my wife's. In the on-line Directory if show correct. I have checked in MLS and the e-mail is correct there also. Find it very strange that since the update every calendar I create shows my name but my wife's e-mail. Every event I edit now gets updated with my name but my wife's e-mail. Don't know how this could happen?

russellhltn
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Postby russellhltn » Thu Nov 10, 2011 10:09 pm

I wonder if by chance you've set up your LDS Account with your wife's Membership ID. When you log into ldsaccount.lds.org, do you see your birth date there, or your wife's?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

jdcr256
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Location: Riverton, Utah

Postby jdcr256 » Fri Nov 11, 2011 9:58 am

The contact information in the calendar app comes from the household information in the Directory (lds.org/directory). If you don't have an individual email entered for yourself, it will fall back to the household email address, which must be your wife's email address.

KenRichins
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Posts: 189
Joined: Mon May 07, 2007 5:07 pm
Location: Live Oak, California, United States

Postby KenRichins » Fri Nov 11, 2011 10:34 am

Both myself and the Executive Secretary have individual e-mails and the household e-mail is also our individual e-mail the spouse e-mails ONLY show as their individual e-mails and on their LDSAccount. Neither of us have any other e-mails with our LDSAccount and until this last update it was displaying properly, it just started when we edit or create a new event since this last up date.

jdlessley
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Postby jdlessley » Fri Nov 11, 2011 9:25 pm

I notice the references to LDS Account e-mail data.

KenRichins wrote:I have check my LDS Account Profile and it only shows my e-mail not my wife's.


KenRichins wrote:Both myself and the Executive Secretary have individual e-mails and the household e-mail is also our individual e-mail the spouse e-mails ONLY show as their individual e-mails and on their LDSAccount. Neither of us have any other e-mails with our LDSAccount and until this last update it was displaying properly, it just started when we edit or create a new event since this last up date.
LDS Account profiles do not provide e-mail address data to the calendar or the directory. E-mail data for the directory comes from MLS. (And changes in the directory e-mail data will update MLS e-mail data.) The calendar e-mail data comes from the directory e-mail data.

I would suggest trying to change the personal e-mail address in either MLS or the on-line directory and saving it. Then change it back and save it. This may trigger a correction.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

KenRichins
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Posts: 189
Joined: Mon May 07, 2007 5:07 pm
Location: Live Oak, California, United States

Postby KenRichins » Sat Nov 12, 2011 2:36 pm

Thanks I try that and report back


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