Browser Support

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
jdvarnon
New Member
Posts: 1
Joined: Wed Oct 26, 2011 3:12 pm

Browser Support

Postby jdvarnon » Wed Oct 26, 2011 3:20 pm

First time on new calendar and I get a message that my browser is not supported.
It states to use.... IE 8 or greater. I am using IE9.

Now I cannot edit calendar, it hangs on saving with a strange scroll bar in the center of the grayed window.

jdcr256
Church Employee
Church Employee
Posts: 557
Joined: Wed Feb 17, 2010 1:53 pm
Location: Riverton, Utah

Postby jdcr256 » Wed Oct 26, 2011 3:35 pm

Check your browser compatibility mode. Hit F12 and look for the Browser Mode and Document Mode and make sure they are both set to IE9.

michaelfish
Member
Posts: 414
Joined: Sun May 10, 2009 3:44 pm
Location: Gilbert, AZ USA

Problems with Internet Explorer 8?

Postby michaelfish » Wed Oct 26, 2011 4:04 pm

Are there known issues and solutions with Internet Explorer 8 and the new calendar (cannot access SETTINGS)?

On the old calendar, there were several members in my stake (including myself) that experience data errors when reserving locations using Internet Explorer 8.

Today, I tried accessing SETTINGS in the new calendar and IE8 locks up. The background fills in but the settings never appear. The status bar says DONE, but cursor cannot access anything and I must end task in order to get out.

Anyone else having this problem? Are there any solutions the will allow us to use Internet Explorer 8? The only way I can use the calendar now is with IE9.

xenoz
New Member
Posts: 5
Joined: Wed Oct 26, 2011 5:56 pm

Postby xenoz » Wed Oct 26, 2011 6:00 pm

Internet Explorer is absolutely a nightmare to support. I highly recommend replacing it with a standards compliant browser - e.g. Mozilla Firefox or Google Chrome. If you want to stay with Internet Explorer, IE9 should be required.

michaelfish
Member
Posts: 414
Joined: Sun May 10, 2009 3:44 pm
Location: Gilbert, AZ USA

Postby michaelfish » Thu Oct 27, 2011 7:19 am

xenoz wrote:...IE9 should be required.


According to Microsoft, Internet Explorer version 9 is not compatible with Windows XP.

I am the Stake Technology Specialist and need to support all of the technical questions from users of the new calendar in my stake.

Any other suggestions?

jdcr256
Church Employee
Church Employee
Posts: 557
Joined: Wed Feb 17, 2010 1:53 pm
Location: Riverton, Utah

Postby jdcr256 » Thu Oct 27, 2011 8:54 am

Try completely clearing your browser cache. That might clear up the issue with the Settings page.

The calendar should be fully functional in IE8. I say should for the very reason xenoz mentioned. It's really hard to get something to work in IE8 without breaking it in IE9, and vice versa.

michaelfish
Member
Posts: 414
Joined: Sun May 10, 2009 3:44 pm
Location: Gilbert, AZ USA

Postby michaelfish » Thu Oct 27, 2011 9:34 am

jdcr256 wrote:Try completely clearing your browser cache.
Yeah, I tried that before posting yesterday. Also ran Ccleaner and reset the IE back to original settings, tried checking and unchecking add-ons, etc. All with no luck.

So I went to bed and tried again this morning and WALLAH! it works fine now...go figure.

michaelfish
Member
Posts: 414
Joined: Sun May 10, 2009 3:44 pm
Location: Gilbert, AZ USA

Postby michaelfish » Thu Oct 27, 2011 10:08 am

...sooooo, 1/2 hour after posting that everything is OK, the same problem happens again. Click on any of the settings links and the backgound page fills, the status bar says done, and IE locks up. Task manager reports Internet Explorer is not resonding and eventually I get a popup "Stop running this script? A script on this page is causing Internet Explorer to run slowly. If it continues to run, your computer might become unresponsive."

Perhaps the server is bogged down, or perhaps it is on my end. I'm sure others are having this same problem. Any ideas for a solution?

User avatar
mfmohlma
Senior Member
Posts: 784
Joined: Thu Feb 28, 2008 5:45 pm
Location: Hillsboro, OR

Postby mfmohlma » Thu Oct 27, 2011 10:15 am

michaelfish wrote:Any ideas for a solution?


If you're somewhat familiar with programming and if you'd like to do more debugging, try installing Firebug Lite and report which of the calls are stalling for you.

dshep2020
Member
Posts: 284
Joined: Mon Jan 22, 2007 11:43 pm

Postby dshep2020 » Thu Oct 27, 2011 10:33 am

michaelfish wrote:...sooooo, 1/2 hour after posting that everything is OK, the same problem happens again. Click on any of the settings links and the backgound page fills, the status bar says done, and IE locks up. Task manager reports Internet Explorer is not resonding and eventually I get a popup "Stop running this script? A script on this page is causing Internet Explorer to run slowly. If it continues to run, your computer might become unresponsive."

Perhaps the server is bogged down, or perhaps it is on my end. I'm sure others are having this same problem. Any ideas for a solution?


I have been working on some iCal import testing with v2 and was getting the script errors this morning on Firefox. Chrome was also acting odd...slow refreshes, incomplete pages, etc. I am sure there is a lot going on behind the scenes that is contributing to the issue. It does seem better here in the last hour.


Return to “Calendar”

Who is online

Users browsing this forum: No registered users and 1 guest