Sorry... data not available (error!)

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
Post Reply
tmilne
New Member
Posts: 15
Joined: Fri Mar 04, 2011 11:55 am
Location: Lakeville Ward, Lakeville Stake, Minnesota, USA

#71

Post by tmilne »

Cleared the browser cache and retried. Same problem.
jglanfield
Member
Posts: 86
Joined: Fri Apr 16, 2010 7:22 am
Location: Halifax, Nova Scotia, Canada

#72

Post by jglanfield »

Problem still persists on my end.
russellhltn
Community Administrator
Posts: 34490
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#73

Post by russellhltn »

I hit delete for "temporary Internet files" in IE8 and still get the error.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
elesel
New Member
Posts: 15
Joined: Tue Dec 21, 2010 8:38 pm

#74

Post by elesel »

jdcr256 wrote:The calendar application has been updated with a bug fix as of 3:30 MDT. Please check and let me know if you are still seeing the issue. Please clear your browser cache before confirming if you still have the problem.
I did clear my cache, but I'm still seeing the problem as before, except that I can now see December 2011. I still can't load September 2011 or December 2012. I'm alternating between the following errors:

Sorry, data is temporarily not available for this application. Please try again later.
There was a problem authenticating your request. Please contact the Global Services Help Desk.
User avatar
aebrown
Community Administrator
Posts: 15153
Joined: Tue Nov 27, 2007 8:48 pm
Location: Draper, Utah

#75

Post by aebrown »

I, too, still have the problem on build 2461. I see no difference at all in the behavior, even after clearing my browser cache.
Questions that can benefit the larger community should be asked in a public forum, not a private message.
jglanfield
Member
Posts: 86
Joined: Fri Apr 16, 2010 7:22 am
Location: Halifax, Nova Scotia, Canada

#76

Post by jglanfield »

I could add that the problem is more intermittent now. I can sometimes see Oct and Dec, but if I change an event the same problem occurs. Or, if I switch to another month and then come back to Oct or Dec, they may or may not show up. Really weird.
elesel
New Member
Posts: 15
Joined: Tue Dec 21, 2010 8:38 pm

#77

Post by elesel »

jglanfield wrote:I could add that the problem is more intermittent now.
I can confirm this. Now I can see September 2011, which I haven't been able to since last week, but I'm not sure for how long.
jdcr256
Church Employee
Church Employee
Posts: 557
Joined: Wed Feb 17, 2010 1:53 pm
Location: Riverton, Utah

#78

Post by jdcr256 »

Ok, try it now... ;)

Apparently we had a little hiccup with the deploy at 3:30 today, so not all the servers got updated. It should be fixed now. So please try again and let me know your results.

Thanks for your patience.
elesel
New Member
Posts: 15
Joined: Tue Dec 21, 2010 8:38 pm

#79

Post by elesel »

jdcr256 wrote:Ok, try it now... ;)

It's working for me now. Thanks! A lot!
russellhltn
Community Administrator
Posts: 34490
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

#80

Post by russellhltn »

Sorry, no joy. Even after clearing cache.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
Post Reply

Return to “Calendar”