New calendar does not appear

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
simlc
New Member
Posts: 1
Joined: Tue Apr 05, 2011 8:06 am

New calendar does not appear

Postby simlc » Tue Apr 05, 2011 8:09 am

I am using IE8 on Vista. When I go into the Calendar I see the list of subscribed calendars on the right, but I never get the actual calendar to appear. All I see is the animated "!" going around in its circle. I do get these errors on the page:

Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; Tablet PC 2.0; .NET CLR 3.0.30729; .NET4.0C; InfoPath.2; .NET4.0E)
Timestamp: Tue, 5 Apr 2011 15:07:46 UTC

Message: 'tagName' is null or not an object
Line: 73
Char: 4
Code: 0
URI: https://lds.org/church-calendar/index.jsp

Message: 'tagName' is null or not an object
Line: 73
Char: 4
Code: 0
URI: https://lds.org/church-calendar/index.jsp

Message: 'tagName' is null or not an object
Line: 73
Char: 4
Code: 0
URI: https://lds.org/church-calendar/index.jsp

Message: 'tagName' is null or not an object
Line: 73
Char: 4
Code: 0
URI: https://lds.org/church-calendar/index.jsp

Message: 'tagName' is null or not an object
Line: 73
Char: 4
Code: 0
URI: https://lds.org/church-calendar/index.jsp

Message: 'elements.tip' is null or not an object
Line: 15
Char: 32057
Code: 0
URI: https://lds.org/church-calendar/scripts/plugins/jquery.qtip-1.0.0-rc3.min.js?ver=2412

Message: 'tagName' is null or not an object
Line: 73
Char: 4
Code: 0
URI: https://lds.org/church-calendar/index.jsp

How can this be resolved? I have tried running in compatibility mode with no change.
Thanks.
Lynn

BlakeReidhead
New Member
Posts: 1
Joined: Sun Apr 10, 2011 1:57 pm

Postby BlakeReidhead » Sun Apr 10, 2011 2:05 pm

I know they say the latest is the greatest, but I'm sorry but this new program is not an improvement for me? I cant find the monthly calendar to just look at it? I know its probably the operator, but its still frustrating.

jdlessley
Community Moderators
Posts: 6522
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Postby jdlessley » Sun Apr 10, 2011 8:26 pm

BlakeReidhead wrote:I know they say the latest is the greatest, but I'm sorry but this new program is not an improvement for me? I cant find the monthly calendar to just look at it? I know its probably the operator, but its still frustrating.
Those navigating to the new calendar for the first time go to lds.org, then Tools on the menu bar and then select Calendar. If you have done this what are you seeing, or what happens, when you click Calendar?
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

victorth
New Member
Posts: 3
Joined: Mon Apr 11, 2011 7:36 am

calendar does not load?

Postby victorth » Mon Apr 11, 2011 7:44 am

I have the same issue. I have had not problem in the past, but recently I can't get the calendar to load, I just get the animated "!" going in circles. I am using Window XP and IE6 or IE7, not sure. My guess is that there has been a change to the required software that runs the calendar such as Abode or Flash. I have tried to update my Abode software but keep running into problems. I can't find information anywhere on the church site that explains the required software needed to view the calendar.

simlc wrote:I am using IE8 on Vista. When I go into the Calendar I see the list of subscribed calendars on the right, but I never get the actual calendar to appear. All I see is the animated "!" going around in its circle. I do get these errors on the page:

Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; Tablet PC 2.0; .NET CLR 3.0.30729; .NET4.0C; InfoPath.2; .NET4.0E)
Timestamp: Tue, 5 Apr 2011 15:07:46 UTC

Message: 'tagName' is null or not an object
Line: 73
Char: 4
Code: 0
URI: https://lds.org/church-calendar/index.jsp

Message: 'tagName' is null or not an object
Line: 73
Char: 4
Code: 0
URI: https://lds.org/church-calendar/index.jsp

Message: 'tagName' is null or not an object
Line: 73
Char: 4
Code: 0
URI: https://lds.org/church-calendar/index.jsp

Message: 'tagName' is null or not an object
Line: 73
Char: 4
Code: 0
URI: https://lds.org/church-calendar/index.jsp

Message: 'tagName' is null or not an object
Line: 73
Char: 4
Code: 0
URI: https://lds.org/church-calendar/index.jsp

Message: 'elements.tip' is null or not an object
Line: 15
Char: 32057
Code: 0
URI: https://lds.org/church-calendar/scripts/plugins/jquery.qtip-1.0.0-rc3.min.js?ver=2412

Message: 'tagName' is null or not an object
Line: 73
Char: 4
Code: 0
URI: https://lds.org/church-calendar/index.jsp

How can this be resolved? I have tried running in compatibility mode with no change.
Thanks.
Lynn

russellhltn
Community Administrator
Posts: 20734
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Mon Apr 11, 2011 10:19 am

From what I can tell, it requires Flash 10.x and Javascript (not to be confused with Java). Perhaps a security setting is causing problems?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

victorth
New Member
Posts: 3
Joined: Mon Apr 11, 2011 7:36 am

Calendar does not load

Postby victorth » Sun May 01, 2011 6:03 pm

RussellHltn wrote:From what I can tell, it requires Flash 10.x and Javascript (not to be confused with Java). Perhaps a security setting is causing problems?



still can't get the calendar to load. I've been told that the church does not Flash. Does anyone know how to actually contact the web site tech support? do they have a phone number to call or an email address?

russellhltn
Community Administrator
Posts: 20734
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Sun May 01, 2011 6:26 pm

victorth wrote:I've been told that the church does not Flash.


Then someone is going to have to explain this code snippet found at the bottom of the calendar page:

Code: Select all

   <script type="text/javascript">
     //<![CDATA[
          var pageName = "!Calendar Main Page!";
          // Major version of Flash required
          var requiredMajorVersion = 10;
          // Minor version of Flash required
          var requiredMinorVersion = 0;
          // Minor version of Flash required
          var requiredRevision = 0;
     //] ]>
   </script>


I have no idea what it's used for. For all I know it might be for that "spinning wheel of wait".
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

jdlessley
Community Moderators
Posts: 6522
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Postby jdlessley » Sun May 01, 2011 6:46 pm

RussellHltn wrote:Then someone is going to have to explain this code snippet found at the bottom of the calendar page:

Code: Select all

 <script type="text/javascript">
//<![CDATA[
var pageName = "!Calendar Main Page!";
// Major version of Flash required
var requiredMajorVersion = 10;
// Minor version of Flash required
var requiredMinorVersion = 0;
// Minor version of Flash required
var requiredRevision = 0;
//] ]>
</script>


I have no idea what it's used for. For all I know it might be for that "spinning wheel of wait".
I tested to see if Flash Player was needed. I uninstalled it and then opened the calendar. I had no problems with any aspect of the calendar without Flash Player being installed. I never saw the wait spinner so I can't verify that.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

jdlessley
Community Moderators
Posts: 6522
Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Postby jdlessley » Sun May 01, 2011 6:52 pm

victorth wrote:still can't get the calendar to load. I've been told that the church does not Flash. Does anyone know how to actually contact the web site tech support? do they have a phone number to call or an email address?
There is no telephone number to call or e-mail address. The only method to submit an issue to the development team is to use the Submit Feedback link found on most lds.org pages or on the calendar Help pages.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

eblood66
Senior Member
Posts: 2025
Joined: Mon Sep 24, 2007 8:17 am
Location: Cumming, GA, USA

Postby eblood66 » Sun May 01, 2011 7:21 pm

RussellHltn wrote:Then someone is going to have to explain this code snippet found at the bottom of the calendar page:

Code: Select all

    <script type="text/javascript">
      //<![CDATA[
           var pageName = "!Calendar Main Page!";
           // Major version of Flash required
           var requiredMajorVersion = 10;
           // Minor version of Flash required
           var requiredMinorVersion = 0;
           // Minor version of Flash required
           var requiredRevision = 0;
      //] ]>
    </script>
I have no idea what it's used for. For all I know it might be for that "spinning wheel of wait".


That piece of code merely sets a few variables in Javascript. It doesn't actually load Flash. Using Firebug it's possible to search all of the scripts used by calendar page and these variables aren't referenced anywhere. On the other hand the Directory (which does use Flash) also defines these variables and does reference them in a separate javascript script file that inserts a Flash object into the page (assuming the installed Flash meets the version requirements).

I'd assume that this block of code is just a standard block the developers insert into every page (along with the Omniture site tracking block below it) whether or not the page uses Flash.

Like jdlessley I've run calendar with Flash disabled and it works fine. I've also searched for any actual code references to Flash in the Calendar pages and I can't find any. I'm quite sure it doesn't use Flash.

The Calendar Help says that individuals should first contact their web site administrator who may then contact the stake technology specialist. Technology specialists can contact Local Unit Support to resolve problems like this that we on the forums can't figure out.


Return to “Calendar”

Who is online

Users browsing this forum: No registered users and 1 guest