Calendar Email notifications- "Later" option not working?

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
kisaac
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Calendar Email notifications- "Later" option not working?

Postby kisaac » Sun Dec 12, 2010 9:13 pm

In the new calendar on lds.org:
Has anyone noticed if the "send an email about this event - later" option is working?

I've used the option to send the email about this event immediately, and it seemed to send it to those I could check. However, in my own tests on a test calendar, the system is not sending me any notices when I chose to send an email on the day before my scheduled event.

I'm the Admin, and thought maybe it just wasn't sending one to myself, so I added my wife to me test, but it isn't sending an email to her either.

Anybody else?

russellhltn
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Postby russellhltn » Sun Dec 12, 2010 9:35 pm

How much in advance are you scheduling the event? I have no idea how it works, but in many other church systems there's a time lag as information flows between systems. You may have to schedule it a few days in advance of the email for it to work.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

maybd
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Postby maybd » Mon Dec 13, 2010 7:38 am

I ran into the same problem this weekend. I had scheduled our stake PEC meeting a few weeks ago and had set it to send an email reminder 3 days before hand. I realized that it didn't go out 2 days before the meeting, so edited the event to send the email immediately.

kisaac
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Postby kisaac » Tue Dec 14, 2010 10:24 am

RussellHltn wrote:How much in advance are you scheduling the event? I have no idea how it works, but in many other church systems there's a time lag as information flows between systems. You may have to schedule it a few days in advance of the email for it to work.


Thanks for that suggestion, and i did think of that. I made three events on a Private "test" calendar, and added my wife to the private calendar.

The events were all at least 7 days in the future, and one was in 14 days, so any delay would not be a factor. The immediate email arrived to both our email accounts, but the two "delayed" emails never did. I realize I can open any event already entered and check send an email "now," but remembering to do that a few days before each important event defeats the "later" option!

I'll submit it as feedback...

mmathson
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Postby mmathson » Tue Dec 14, 2010 10:56 am

Same issue here that kisaac is experiencing. I'm doing send reminder 8 hours before event.

tomjohnson1492-p40
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Postby tomjohnson1492-p40 » Tue Dec 14, 2010 5:16 pm

I reported this bug to the QA team for investigation.


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