Stopping email notifications

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
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nedsnow
New Member
Posts: 2
Joined: Fri Nov 24, 2017 1:47 pm

Stopping email notifications

#1

Post by nedsnow »

Eight months ago I moved to a different ward (in a different stake). Had my records transferred immediately. However, I continue to receive calendar-event notifications for the old building where I used to live. (Interestingly, the old ward that I moved from dissolved shortly after I moved.)

Any ideas on how to stop these notifications (without stopping notifications from my current ward)?

Thanks.
Brother Snow
russellhltn
Community Administrator
Posts: 34417
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Stopping email notifications

#2

Post by russellhltn »

The only way I know of is to visit the calendar on lds.org. That's supposed to trigger the calendar system into realizing you've moved and update the system.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
nedsnow
New Member
Posts: 2
Joined: Fri Nov 24, 2017 1:47 pm

Re: Stopping email notifications

#3

Post by nedsnow »

Thanks for the thought. However, I've visited the calendar system many times since moving to my new ward; it's synced to the correct ward and stake. But I continue to receive email notifications from the old ward's calendar (which ward is non-existent).
lajackson
Community Moderators
Posts: 11460
Joined: Mon Mar 17, 2008 10:27 pm
Location: US

Re: Stopping email notifications

#4

Post by lajackson »

I think the next step is to ask your ward clerk to help you contact the Global Service Center to see if they are able to clear it up.
jonesrk
Church Employee
Church Employee
Posts: 2361
Joined: Tue Jun 30, 2009 8:12 am
Location: South Jordan, UT, USA

Re: Stopping email notifications

#5

Post by jonesrk »

nedsnow wrote:Thanks for the thought. However, I've visited the calendar system many times since moving to my new ward; it's synced to the correct ward and stake. But I continue to receive email notifications from the old ward's calendar (which ward is non-existent).
I think the key is going into the subscription screen, not just into the app.
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