Receiving of Emails after moving boundaries

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
mmkids6
Member
Posts: 81
Joined: Wed Oct 26, 2011 1:23 pm
Location: Tremonton, Utah

Receiving of Emails after moving boundaries

Postby mmkids6 » Mon Apr 25, 2016 6:43 pm

I have a former member of one of our Wards, that has moved out of the Stake and live in a totally different Stake and Ward, yet they continue to receive emails when we update the calendar, etc. It was my understanding that the calendar is membership and calling driven. When the membership moves to another Ward, the calendar should reflect the ward they are in only. The same should be true if the member changes Stakes. However this is not the case. Can you provide me with some assistance? is there something that I need to do on my end as the Technology Specialist, or does the member need to do something, or is the a programming issue? In addition, the member has never had a stake calling. All our calendars are based on calling, not individual names.

russellhltn
Community Administrator
Posts: 20767
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Receiving of Emails after moving boundaries

Postby russellhltn » Mon Apr 25, 2016 7:09 pm

The member needs to visit their calendar subscription page on lds.org. At that point, the system should realize their home ward has changed and update the database.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

mmkids6
Member
Posts: 81
Joined: Wed Oct 26, 2011 1:23 pm
Location: Tremonton, Utah

Re: Receiving of Emails after moving boundaries

Postby mmkids6 » Mon Apr 25, 2016 7:43 pm

Thanks, we will see if that works


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