Lds. Calendar not coming up

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
nashbaer
New Member
Posts: 4
Joined: Sun Feb 15, 2015 8:19 pm

Lds. Calendar not coming up

Postby nashbaer » Mon Sep 28, 2015 10:42 am

I've been having touble for a few weeks now. I'm a calendar administrator and have full calendar rights. When I log on it takes much longer to load than normal and when it finally does load all events after Sept. 27th aren't there. I can add events in Week View but not in Month View and once those events are added I can't get them to them in Because all events aren't displaying prior to that Sept. 27th date. I can see the events in LDS Tools, so they are there... but editing and viewing events has become near impossible. Others in my ward are having similar difficulties.

russellhltn
Community Administrator
Posts: 20757
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Lds. Calendar not coming up

Postby russellhltn » Mon Sep 28, 2015 10:53 am

Overload? Have you tried unchecking calendars to see if the remaining ones start working?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

nashbaer
New Member
Posts: 4
Joined: Sun Feb 15, 2015 8:19 pm

Re: Lds. Calendar not coming up

Postby nashbaer » Mon Sep 28, 2015 11:02 am

It's so frozen I can't even uncheck calendars or recheck calendars. I had limited functionality last week now it seems like it's totally down.

User avatar
sbradshaw
Senior Member
Posts: 2485
Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
Contact:

Re: Lds. Calendar not coming up

Postby sbradshaw » Mon Sep 28, 2015 7:02 pm

What device and browser are you using?
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

nashbaer
New Member
Posts: 4
Joined: Sun Feb 15, 2015 8:19 pm

Re: Lds. Calendar not coming up

Postby nashbaer » Wed Sep 30, 2015 8:49 am

I've tried on Chrome, Explorer and Firefox. With different PCs and my phone's browser

russellhltn
Community Administrator
Posts: 20757
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Lds. Calendar not coming up

Postby russellhltn » Wed Sep 30, 2015 2:57 pm

nashbaer, can you go to https://www.lds.org/header and paste the results in a PM to me? The developers are aware of a "performance issue" but want to see if your problem is the same issue.

For performance issues, they advise turning off all location calendars and only using the one that you need to check for conflicts. But you're saying you can't get that far.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

CrockettDR
Church Employee
Church Employee
Posts: 65
Joined: Fri Feb 07, 2014 9:36 am

Re: Lds. Calendar not coming up

Postby CrockettDR » Wed Oct 07, 2015 2:23 pm

Good news. We found the problem and a fix for it. It involved some repeating events that were going into an endless loop and eventually filling the stack. The next release has quite a few fixes and should greatly stablize recent problems. It will be released either next week or the week after. We know that wards and stakes are trying to put in their 2016 events so we want to make sure things are working well as traffic increases. Also church-wide events for 2016 should be loaded in very soon.

Dave Crockett
calendar product manager

nashbaer
New Member
Posts: 4
Joined: Sun Feb 15, 2015 8:19 pm

Re: Lds. Calendar not coming up

Postby nashbaer » Fri Oct 09, 2015 2:16 pm

Is there anything I can do now to basic access over the Ward calendar, or add events?

ELHawkes
New Member
Posts: 22
Joined: Sun May 19, 2013 5:53 pm
Location: Brigham City UT

Re: Lds. Calendar not coming up

Postby ELHawkes » Thu Oct 15, 2015 8:02 am

CrockettDR wrote:Good news. We found the problem and a fix for it. The next release has quite a few fixes and should greatly stablize recent problems. It will be released either next week or the week after.
Dave Crockett
calendar product manager

Hi Dave,
Any new projections on the time frame that the next Calendar update will be released? :D :)
Thanks,
Larry H.

lajackson
Community Moderators
Posts: 6139
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Re: Lds. Calendar not coming up

Postby lajackson » Thu Oct 15, 2015 6:33 pm

ELHawkes wrote:
CrockettDR wrote:Good news. We found the problem and a fix for it. The next release has quite a few fixes and should greatly stablize recent problems. It will be released either next week or the week after.
Any new projections on the time frame

It appears that "or the week after" will be the closer estimate. That would be this week, which is not yet over.


Return to “Calendar”

Who is online

Users browsing this forum: No registered users and 1 guest