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Building Scheduler Contact not showing on locations

Posted: Sun Aug 09, 2015 8:22 am
by ZundelMJ
Our stake has 3 buildings. Today I discovered that none are showing the building scheduler contact. Where the name should be listed, only a "-" (dash) is displayed.

I have tried with IE, Safari, Firefox, and Chrome. When I edit the location, I can see that a building scheduler has been assigned.

Anyone else see this problem?

Re: Building Scheduler Contact not showing on locations

Posted: Sun Aug 09, 2015 12:37 pm
by russellhltn
We had a recent problem where all building schedulers were removed. You might want a stake admin to verify that they are still building schedulers in the calendar system (not MLS/LCR).

Re: Building Scheduler Contact not showing on locations

Posted: Sun Aug 09, 2015 12:48 pm
by ZundelMJ
I am the admin and that was the first thing that I checked. Interesting that when I added myself as a scheduler and left the original scheduler, there are now 2 dashes (one above the other) where the name should be showing. That seems to suggest the system is trying to display a name but instead is showing a dash.

Re: Building Scheduler Contact not showing on locations

Posted: Sun Aug 09, 2015 1:50 pm
by russellhltn
Where exactly are you looking to see the building scheduler?

Re: Building Scheduler Contact not showing on locations

Posted: Sun Aug 09, 2015 3:23 pm
by ZundelMJ
In the calendar, where you can see the events on the calendar, there are the locations listed on the left side. I can click on anyone of the locations (not placing the check in the check box but clicking on the location name itself) there is a dropdown that shows the address and the building scheduler. I have seen spotty results with handheld devices so I recommend you use a computer.

Re: Building Scheduler Contact not showing on locations

Posted: Sun Aug 09, 2015 3:34 pm
by russellhltn
OK, now I see it. I'm seeing the same thing.

Re: Building Scheduler Contact not showing on locations

Posted: Mon Aug 10, 2015 9:07 am
by CrockettDR
We should have a fix deployed for this issue, this week.

Re: Building Scheduler Contact not showing on locations

Posted: Wed Aug 19, 2015 3:14 pm
by geekiemommie
I'm having the same issue! Is there another way to look them up while waiting for the fix to come out?

Thanks!

Here is a screenshot...
http://imgur.com/oPdSw9r

Re: Building Scheduler Contact not showing on locations

Posted: Wed Sep 02, 2015 8:01 pm
by ZundelMJ
I can now see the building schedulers. Thank you for fixing the issue!

Re: Building Scheduler Contact not showing on locations

Posted: Thu Sep 03, 2015 9:13 am
by geekiemommie
Yay, thanks so much!!!