Building Scheduler Contact not showing on locations

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ZundelMJ
New Member
Posts: 14
Joined: Thu Jan 20, 2011 8:20 am

Building Scheduler Contact not showing on locations

#1

Post by ZundelMJ »

Our stake has 3 buildings. Today I discovered that none are showing the building scheduler contact. Where the name should be listed, only a "-" (dash) is displayed.

I have tried with IE, Safari, Firefox, and Chrome. When I edit the location, I can see that a building scheduler has been assigned.

Anyone else see this problem?
russellhltn
Community Administrator
Posts: 34422
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Building Scheduler Contact not showing on locations

#2

Post by russellhltn »

We had a recent problem where all building schedulers were removed. You might want a stake admin to verify that they are still building schedulers in the calendar system (not MLS/LCR).
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
ZundelMJ
New Member
Posts: 14
Joined: Thu Jan 20, 2011 8:20 am

Re: Building Scheduler Contact not showing on locations

#3

Post by ZundelMJ »

I am the admin and that was the first thing that I checked. Interesting that when I added myself as a scheduler and left the original scheduler, there are now 2 dashes (one above the other) where the name should be showing. That seems to suggest the system is trying to display a name but instead is showing a dash.
russellhltn
Community Administrator
Posts: 34422
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Building Scheduler Contact not showing on locations

#4

Post by russellhltn »

Where exactly are you looking to see the building scheduler?
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
ZundelMJ
New Member
Posts: 14
Joined: Thu Jan 20, 2011 8:20 am

Re: Building Scheduler Contact not showing on locations

#5

Post by ZundelMJ »

In the calendar, where you can see the events on the calendar, there are the locations listed on the left side. I can click on anyone of the locations (not placing the check in the check box but clicking on the location name itself) there is a dropdown that shows the address and the building scheduler. I have seen spotty results with handheld devices so I recommend you use a computer.
russellhltn
Community Administrator
Posts: 34422
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Building Scheduler Contact not showing on locations

#6

Post by russellhltn »

OK, now I see it. I'm seeing the same thing.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.

So we can better help you, please edit your Profile to include your general location.
CrockettDR
Church Employee
Church Employee
Posts: 184
Joined: Fri Feb 07, 2014 9:36 am

Re: Building Scheduler Contact not showing on locations

#7

Post by CrockettDR »

We should have a fix deployed for this issue, this week.
geekiemommie
Member
Posts: 92
Joined: Sun Dec 21, 2008 5:54 pm
Location: Arizona

Re: Building Scheduler Contact not showing on locations

#8

Post by geekiemommie »

I'm having the same issue! Is there another way to look them up while waiting for the fix to come out?

Thanks!

Here is a screenshot...
http://imgur.com/oPdSw9r
ZundelMJ
New Member
Posts: 14
Joined: Thu Jan 20, 2011 8:20 am

Re: Building Scheduler Contact not showing on locations

#9

Post by ZundelMJ »

I can now see the building schedulers. Thank you for fixing the issue!
geekiemommie
Member
Posts: 92
Joined: Sun Dec 21, 2008 5:54 pm
Location: Arizona

Re: Building Scheduler Contact not showing on locations

#10

Post by geekiemommie »

Yay, thanks so much!!!
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