Calendar items can't always be edited

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
vetgmc
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Joined: Wed Jul 06, 2011 7:31 am

Calendar items can't always be edited

Postby vetgmc » Fri Jun 19, 2015 9:45 pm

I find that about half the time when I try to edit a calendar item it will not open. Other times it opens and edits fine. I am an administrator on the calendar system and these un-editable items include items I have created. Usually the drop down box with hte item details opens OK, but the button to edit the item produces no repsonse. The delete button works.

Any ideas?

russellhltn
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Location: U.S.

Re: Calendar items can't always be edited

Postby russellhltn » Fri Jun 19, 2015 10:13 pm

You might want to try another computer or another browser just to see where the problem might be.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

vetgmc
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Joined: Wed Jul 06, 2011 7:31 am

Re: Calendar items can't always be edited

Postby vetgmc » Fri Jun 19, 2015 10:40 pm

Thanks for that suggestion russellhltn. I had already tried Chrome and Firefox but I also tried IE just now and same result - no response to "Edit event details & location" button today.

:( :confused:

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sbradshaw
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Re: Calendar items can't always be edited

Postby sbradshaw » Sat Jun 20, 2015 9:29 am

Are some events on different calendars – for example a ward calendar and a stake calendar?
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

briansweeting
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Re: Calendar items can't always be edited

Postby briansweeting » Fri Aug 14, 2015 6:30 am

I'm having the same issue. I and others have run into certain events that can't be edited, only deleted. Here's a video. It's hard to tell I'm clicking on the "Edit event details & location" link, but I am. Tried it on multiple computers & various browsers with the same effect. http://cl.ly/cF8s

CrockettDR
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Re: Calendar items can't always be edited

Postby CrockettDR » Thu Sep 17, 2015 11:09 am

This problem might be one caused by users double-clicking on events instead of single clicking. Double clicking may cause the popup to not work and become disabled for that event. Refreshing the screen and single clicking should work. We are trying to make it work with double clicking too. If this isn't the problem, let me know.

Dave Crockett - calendar product manager.

braqston
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Re: Calendar items can't always be edited

Postby braqston » Mon Sep 21, 2015 12:14 am

I am having the same problem, as is our Stake Center building scheduler. It is not due to double-clicking.

braqston
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Re: Calendar items can't always be edited

Postby braqston » Mon Sep 21, 2015 12:22 am

It seems to have to do with the church facility. If we have a church facility selected then we are unable to go back and edit the event UNLESS it is a recurring event, in which case we are able to edit it.

braqston
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Re: Calendar items can't always be edited

Postby braqston » Mon Sep 21, 2015 12:30 am

SOLUTION: To fix this,

1. Click the gear, and select 'Location and Rooms' from the dropdown.
2. Select the building from the left column.
3. Click 'Edit' in the main window.
4. Check 'This location can be scheduled by Wards and Stakes'.
5. Click 'Save'.

There is a bug that allows calendar administrators to schedule locations/rooms without this option checked.
Last edited by braqston on Mon Sep 21, 2015 1:28 am, edited 1 time in total.

braqston
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Re: Calendar items can't always be edited

Postby braqston » Mon Sep 21, 2015 12:32 am

For one of our buildings, we are unable to save the building details after checking the 'This location can be scheduled by Wards and Stakes' box.


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