Event not saved when Church Facility selected

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
ckohrman
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Event not saved when Church Facility selected

Postby ckohrman » Fri Jan 30, 2015 11:33 am

Hello!

Our RS President can't save events on our ward calendar when "Church Facility" is selected. I've replicated the issue with my account (admin / exec secretary).

1 - create calendar (tried with private and entire ward)
2 - click calendar to create event
3 - enter event name and select "Church Facility" under "Where" section
4 - select ward name
5 - click "Create Event"

After step 5, nothing happens. The edit UI stays up. If I select "Other Facility" or "No Facility", the event is created.

No event appears on the calendar. I also noticed that there is no dropdown for selecting specific rooms... should that be visible?

Screenshot:
2015-01-30_100459.jpg
Event not saved when Church Facility selected
(76.75 KiB) Not downloaded yet


Thanks!

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aebrown
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Re: Event not saved when Church Facility selected

Postby aebrown » Fri Jan 30, 2015 12:29 pm

ckohrman wrote:Our RS President can't save events on our ward calendar when "Church Facility" is selected. I've replicated the issue with my account (admin / exec secretary).

1 - create calendar (tried with private and entire ward)

It's certainly worthy of note that you are trying to create a calendar and an event at the same time. Although that should work, that's a relatively rare process. Perhaps the problem is being caused by the attempt to reserve the building using an event that is on a calendar that is not yet approved.

In any case, are you (and the RS president) able to successfully save an event if you use an existing calendar? And can you (since you're an administrator) successfully create a new calendar? If the answer to both those questions is yes, then you can simply do those two steps separately and you'll achieve the result you want.

russellhltn
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Re: Event not saved when Church Facility selected

Postby russellhltn » Fri Jan 30, 2015 12:40 pm

ckohrman wrote:After step 5, nothing happens. The edit UI stays up.

Try scrolling up to see if there's a message. There was a bug like that in the past, but I thought it was fixed.

Also activate the location calendar for that building (as well as show reservations) and make sure there is no conflict.


ckohrman wrote:I also noticed that there is no dropdown for selecting specific rooms... should that be visible?

Talk to the stake about setting up rooms for that location. Right now it's set such that you can only book the entire building - not just parts of it.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

ckohrman
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Re: Event not saved when Church Facility selected

Postby ckohrman » Fri Jan 30, 2015 12:58 pm

Wow, thanks for the quick replies!

It's certainly worthy of note that you are trying to create a calendar and an event at the same time. Although that should work, that's a relatively rare process. Perhaps the problem is being caused by the attempt to reserve the building using an event that is on a calendar that is not yet approved..

Sorry, I should clarify, I created "test calendar," then after the calendar was created, I tried creating an event. I can create new calendars.

In any case, are you (and the RS president) able to successfully save an event if you use an existing calendar? And can you (since you're an administrator) successfully create a new calendar? If the answer to both those questions is yes, then you can simply do those two steps separately and you'll achieve the result you want

I can create events on existing calendars and test calendars - as long as I don't try to specify "Church Facility" as the location. If I select "Church Facility" in the "Where" section, nothing is saved (same result on all ward calendars).

Try scrolling up to see if there's a message. There was a bug like that in the past, but I thought it was fixed.

Nothing found after trying to scroll up - just the site header, menu, etc.

Also activate the location calendar for that building (as well as show reservations) and make sure there is no conflict.

Maybe this is the problem? I'm not sure how or where to do this...

Talk to the stake about setting up rooms for that location. Right now it's set such that you can only book the entire building - not just parts of it.

I'll definitely follow up with the stake on this part - thanks!

ckohrman
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Re: Event not saved when Church Facility selected

Postby ckohrman » Fri Jan 30, 2015 1:19 pm

Also activate the location calendar for that building (as well as show reservations) and make sure there is no conflict.

If activating the location calendar just means checking that location on the list of locations on the left of the calendar, then the location is activated and nothing is scheduled via the location calendar itself. Not sure if it matters, but I don't think we have a Building Specialist right now...

russellhltn
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Re: Event not saved when Church Facility selected

Postby russellhltn » Fri Jan 30, 2015 1:22 pm

ckohrman wrote:
Also activate the location calendar for that building (as well as show reservations) and make sure there is no conflict.

Maybe this is the problem? I'm not sure how or where to do this...


You can find instructions in the 2.7 FAQ
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

ckohrman
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Posts: 10
Joined: Fri Aug 15, 2014 2:04 pm

Re: Event not saved when Church Facility selected

Postby ckohrman » Fri Jan 30, 2015 1:32 pm

Thanks, the location is now checked and restricted as well. No scheduling conflicts exist.
2015-01-30_122957.jpg
location activated / restricted
2015-01-30_122957.jpg (9.11 KiB) Viewed 503 times


Unfortunately, the result is the same :(

russellhltn
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Re: Event not saved when Church Facility selected

Postby russellhltn » Fri Jan 30, 2015 2:01 pm

Can you scheduled a different facility? Is it just that one that has a problem? I think there's another thread here with someone with that issue.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

ckohrman
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Re: Event not saved when Church Facility selected

Postby ckohrman » Fri Jan 30, 2015 2:08 pm

Yes, if I select "Other Facility" or "No Facility," I can create the event:
2015-01-30_130505.jpg
"Other Facility" works
2015-01-30_130505.jpg (16.95 KiB) Viewed 501 times


The problem only occurs when I try to use "Church Facility."

russellhltn
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Re: Event not saved when Church Facility selected

Postby russellhltn » Fri Jan 30, 2015 2:14 pm

But what happens if you pick a different building?
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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