I can't edit the building locations

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perryk
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I can't edit the building locations

Postby perryk » Fri Apr 25, 2014 8:31 am

I am the stake website administrator. For the last few weeks I have not been able to edit the building locations of the buildings in my stake to update building scheduler information. Is this just happening to me or is this a problem with everyone? Is it a bug? When will it be fixed?

Thank you for your help.

jeffevannelson
Church Employee
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Location: Utah

Re: I can't edit the building locations

Postby jeffevannelson » Fri Apr 25, 2014 9:25 am

Stake Clerks can edit but website admins cannot.

perryk
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Re: I can't edit the building locations

Postby perryk » Fri Apr 25, 2014 9:28 am

Since when? I have always been able to in the past.

russellhltn
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Re: I can't edit the building locations

Postby russellhltn » Fri Apr 25, 2014 10:13 am

"Stake Website Administrator" is listed as a default administrator, so I'd expect them to be able to edit locations.

I'd ask the stake clerk to check the CDOL to make sure you are still listed in that calling. You may still have edit rights to the calendars, but have lost administrator rights.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

perryk
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Joined: Sat Apr 06, 2013 7:45 pm

Re: I can't edit the building locations

Postby perryk » Sun Apr 27, 2014 11:40 am

If I am indicated correctly on MLS shouldn't I also be indicated correctly on CDOL? Don't these two programs work together?

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aebrown
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Re: I can't edit the building locations

Postby aebrown » Sun Apr 27, 2014 11:44 am

perryk wrote:If I am indicated correctly on MLS shouldn't I also be indicated correctly on CDOL? Don't these two programs work together?

That's the plan. Occasionally they are not completely in sync, which can in most cases be fixed by following the steps outlined in Correcting duplicate or missing callings.

russellhltn
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Location: U.S.

Re: I can't edit the building locations

Postby russellhltn » Sun Apr 27, 2014 11:45 am

perryk wrote:If I am indicated correctly on MLS shouldn't I also be indicated correctly on CDOL? Don't these two programs work together?

They do, but:
1) You could have been put into a custom position of the same name. Custom positions do not confer any rights.
2) Sync failures between MLS and CDOL are not uncommon. The websites take their cues from CDOL. So checking CDOL is part of the troubleshooting process.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

perryk
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Posts: 34
Joined: Sat Apr 06, 2013 7:45 pm

Re: I can't edit the building locations

Postby perryk » Mon Apr 28, 2014 8:27 am

I checked with my stake clerk and he shows on CDOL that I am indeed listed as the stake website administrator. Also, I appear correctly on the website directory as a website administrator. What else could be wrong?

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aebrown
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Re: I can't edit the building locations

Postby aebrown » Mon Apr 28, 2014 9:19 am

perryk wrote:I checked with my stake clerk and he shows on CDOL that I am indeed listed as the stake website administrator. Also, I appear correctly on the website directory as a website administrator. What else could be wrong?

You didn't mention whether your stake clerk verified that you are on CDOL with the standard calling of "Stake Website Administrator"; if by chance you have a custom calling with that name or a similar name, that would explain the lack of permissions.

jeffevannelson
Church Employee
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Joined: Thu Feb 23, 2012 8:26 am
Location: Utah

Re: I can't edit the building locations

Postby jeffevannelson » Mon Apr 28, 2014 9:38 am

I was wrong saying stake website admins cannot edit buildings they can. It appears its not for every stake website admin but it might be specific to perryk. We are working finding out more.


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