Can't schedule resources

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edfelt
New Member
Posts: 4
Joined: Wed Apr 16, 2014 9:18 am

Can't schedule resources

Postby edfelt » Wed Apr 16, 2014 9:22 am

I am able to create events but can't schedule resources. I have been the building scheduler for a long time and have never seen this issue. I have tried from multiple browsers and two different computers and networks (home and work) and I get the same problem: I hit "Update Event" and it just spins (shows the spinning wheel image). I have let this go for up to 15 minutes and nothing happens, it just spins and never saves. Is the page down or too busy? Is there a problem on the database? This has been an issue since at least last night. There is no information on whom to contact for support issues. :mad:
Last edited by edfelt on Wed Apr 16, 2014 9:42 am, edited 2 times in total.

edfelt
New Member
Posts: 4
Joined: Wed Apr 16, 2014 9:18 am

Re: Can't schedule resources

Postby edfelt » Wed Apr 16, 2014 9:32 am

I have troubleshot this further and I appear to be able to add times (start and end) but can't schedule any resources (whether scheduling any building or part of any building). I have tested several combinations of buildings and resources. There is no error about resources not available, it just spins forever. Who do I contact to help troubleshoot this? Can any one else on this forum try some test entries as well and make sure this isn't a system wide problem? Hello?! (crickets...) :mad: I have a panicked Mom who wants the building for her son's wedding luncheon. :(

jdlessley
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Joined: Sun Mar 16, 2008 11:30 pm
Location: USA, TX

Re: Can't schedule resources

Postby jdlessley » Wed Apr 16, 2014 10:24 am

This is the same issue reported and discussed in the thread Calendar scheduling issues - 4/15
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

edfelt
New Member
Posts: 4
Joined: Wed Apr 16, 2014 9:18 am

Re: Can't schedule resources

Postby edfelt » Wed Apr 16, 2014 12:12 pm

Thanks


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