my building in location not there

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Jester_ag
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my building in location not there

Postby Jester_ag » Tue Feb 04, 2014 10:00 am

I have a similar issue to this thread
viewtopic.php?f=110&t=18316&p=119014&hilit=not+able+to+see+your+building#p119014

The issue I have is last year (as Ward Mission Leader) I was able to reserve rooms in our building. This year I have not been able to, but other members in the ward are able to reserve rooms in the building. I have already emailed the Stake Clerk and asked about this, waiting for a reply, but wanted to ask in here if anyone else has had a similiar issue? I can reserve rooms in other buildings in our stake but not the one I attend. (I was called recently as the Ward Clerk and need to be able to reserve for others as well) *training on how to reserve is in the works for our new leaders.

russellhltn
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Re: my building in location not there

Postby russellhltn » Tue Feb 04, 2014 10:44 am

When you say "reserve", I assume you mean you are unable to set the location to that building when you schedule an event. The reason I ask is that in the past "reserve" was as specific term that meant something else.

The most likely problem is that the location hasn't been set to allow scheduling. That's something a stake administrator will have to fix.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

Jester_ag
New Member
Posts: 29
Joined: Thu Nov 03, 2011 6:45 am
Location: Hutto, Texas
Contact:

Re: my building in location not there

Postby Jester_ag » Tue Feb 04, 2014 10:51 am

i am attaching the location options I have available.

I am in the Taylor building, but that is not an option.
Attachments
location.jpg
location.jpg (8.52 KiB) Viewed 218 times

russellhltn
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Re: my building in location not there

Postby russellhltn » Tue Feb 04, 2014 10:55 am

Ok, that's what I thought. It's something a stake calendar admin will have to fix.

You say that others are able to see that building? Can you confirm that's the case? Because they might remember being able to, but they can't do it now. But if they can see it and you can't, then I'd try things like clearing the cache, trying another computer, etc.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

Jester_ag
New Member
Posts: 29
Joined: Thu Nov 03, 2011 6:45 am
Location: Hutto, Texas
Contact:

Re: my building in location not there

Postby Jester_ag » Tue Feb 04, 2014 11:12 am

i will confirm with others, but I do see some newer items on the ward calendar, but I have tried multi browsers, & PC's with same results.

russellhltn
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Joined: Sat Jan 20, 2007 2:53 pm
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Re: my building in location not there

Postby russellhltn » Tue Feb 04, 2014 12:45 pm

I believe the person(s) assigned as the building scheduler can still schedule the building, even if you can't see it. So I wouldn't take the appearance of new events as proof that you're seeing something different.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

Jester_ag
New Member
Posts: 29
Joined: Thu Nov 03, 2011 6:45 am
Location: Hutto, Texas
Contact:

Re: my building in location not there

Postby Jester_ag » Wed Feb 05, 2014 6:57 am

Thanks for the input, I did reach out to the stake tech & he was able to make a tweak that resolved the issue. oddly enough others were doing the same thing I did, just booking the other location and putting the rooms in the description.

russellhltn
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Posts: 20750
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: my building in location not there

Postby russellhltn » Wed Feb 05, 2014 10:28 am

Jester_ag wrote:oddly enough others were doing the same thing I did, just booking the other location and putting the rooms in the description.

That's not going to protect them from double-booking the location.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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