Issues with External Calendar Sync

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
sinescorey
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Issues with External Calendar Sync

Postby sinescorey » Thu Dec 12, 2013 4:35 pm

I have followed all steps in the guide:

https://ue.ldschurch.org/ldsapphelp/cal ... ndars.html

I have "Generated New Sync URLs" a couple of times too, following the troubleshooting guide.

I had tried to sync to Google Calender, it will add the Calendar without issue to the other section, but nothing populates. I am doubled check my subscriptions, all is fine. I have also tried to subscribe to the iCal on my Iphone, and again it accepts the values, but doesn't add any Calendar entries. Any suggestions?

jdlessley
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Location: USA, TX

Re: Issues with External Calendar Sync

Postby jdlessley » Thu Dec 12, 2013 5:52 pm

You did not mention how much time between syncs there was. There is a 9 minute throttle that will result in null data if you attempt a second sync sooner than 9 minutes from the last sync. The sync time limit is for all devices using your sync.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

Craigdtaylor
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Joined: Tue Dec 17, 2013 10:54 pm

Re: Issues with External Calendar Sync

Postby Craigdtaylor » Tue Dec 17, 2013 10:59 pm

sinescorey wrote:I have followed all steps in the guide:

https://ue.ldschurch.org/ldsapphelp/cal ... ndars.html

I have "Generated New Sync URLs" a couple of times too, following the troubleshooting guide.

I had tried to sync to Google Calender, it will add the Calendar without issue to the other section, but nothing populates. I am doubled check my subscriptions, all is fine. I have also tried to subscribe to the iCal on my Iphone, and again it accepts the values, but doesn't add any Calendar entries. Any suggestions?


I have the same issue. Nothing populates. I am using Microsoft browser Explorer 11 and trying to populate Outlook 2013. I have allowed ample time to populate without trying a second or third time. Still nothing. Suggestions?

russellhltn
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Location: U.S.

Re: Issues with External Calendar Sync

Postby russellhltn » Tue Dec 17, 2013 11:29 pm

How long has this gone on? Sometimes the server goes down and doesn't come back up until the next working day.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

russellhltn
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Location: U.S.

Re: Issues with External Calendar Sync

Postby russellhltn » Wed Dec 18, 2013 6:59 pm

Seems to be working now.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

sokol99
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Joined: Sat Sep 24, 2011 8:41 pm

Re: Issues with External Calendar Sync

Postby sokol99 » Sun Dec 22, 2013 4:35 pm

I've tried many times to get iCal to sync with the online calendar with no luck. I am now trying with iCal 7.0 and using the generated URL. iCal seems to accept the URL when I add a "New Calendar Subscription" but then nothing actually happens after I click "Subscribe". No error or response either. The window just closes and no new calendar appears in the list.

In the past I have generated new URLs also with no luck.

Thoughts?

russellhltn
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Re: Issues with External Calendar Sync

Postby russellhltn » Sun Dec 22, 2013 6:02 pm

sokol99 wrote: iCal seems to accept the URL when I add a "New Calendar Subscription" but then nothing actually happens after I click "Subscribe". No error or response either. The window just closes and no new calendar appears in the list.


What happens if you wait long enough for iCal to auto-refresh the calendar (assuming you have not set the auto-refresh to be too frequent so as to run into the 9 minute throttle limit on the URL)?
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

sokol99
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Joined: Sat Sep 24, 2011 8:41 pm

Re: Issues with External Calendar Sync

Postby sokol99 » Sun Dec 22, 2013 7:28 pm

I just added the URL again and, for the first time, a new window followed letting me assign a name etc. I did that and now the calendar is listed on the left but no calendar events loaded after 30 minutes. I manually forced a refresh of the calendar but still no data. .. This same URL is being used by my google account and does show data. Wonder if that's a clue?

Thanks!

russellhltn
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Location: U.S.

Re: Issues with External Calendar Sync

Postby russellhltn » Sun Dec 22, 2013 9:31 pm

Last I knew, Google only seemed to check in about once a day. But who knows if they've changed it.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

BaumanBT
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Joined: Mon Jan 06, 2014 3:37 pm

Re: Issues with External Calendar Sync

Postby BaumanBT » Mon Jan 06, 2014 3:38 pm

I'm seeing the same issues - windows 7 x64, Outlook 2013, empty calendar after import. I have waited an hour and still nothing. Any ideas or progress?


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