Cannot authenticate to LDSTech from Calendar Help Link

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
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smconvey
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Cannot authenticate to LDSTech from Calendar Help Link

Postby smconvey » Tue Nov 12, 2013 10:31 am

From the Calendar Help, if I select "LDSTech Calendar Forum" the forum page shows that I'm not authenticated. However, it will not permit me to sign in (refreshes to the signin page) or use the forgotten password link ("You are not authorized..."). However, if I open a separate tab and type in "tech.lds.org" the webpage showe that I'm already logged in. I tried clearing my LDSTech cookies, but that did not help. Currently, I have both webpages open: one linked from calendar help (not logged in) and the other by typing in the URL (logged in). See attached screenshots.
Attachments
LDSTech from Calendar Help link.PNG
From Calendar Link
LDSTech from Calendar Help link.PNG (17.72 KiB) Viewed 224 times
LDSTech from URL.PNG
From lds.org URL
LDSTech from URL.PNG (24.24 KiB) Viewed 224 times

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aebrown
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Re: Cannot authenticate to LDSTech from Calendar Help Link

Postby aebrown » Tue Nov 12, 2013 10:50 am

The link in the calendar help goes to:

Code: Select all

https://tech.lds.org/forum/forumdisplay.php?110-Calendar


That is an old link, designed for the vBulletin software that used to power the LDSTech forum.

The appropriate current link would be:

Code: Select all

https://tech.lds.org/forum/viewforum.php?f=110


When the Forum moved from vBulletin to phpBB, redirect rules were put in place so that anyone who accessed the old-style URLs would be taken to the corresponding page on the new Forum. But it appears to me that this redirection incorrectly takes you from HTTPS to HTTP. When you access the Forum using HTTP, it appears that you are signed out (even though you might actually still be signed in, as you can determine by changing the URL in your browser's address bar to start with "https://").

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smconvey
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Re: Cannot authenticate to LDSTech from Calendar Help Link

Postby smconvey » Tue Nov 12, 2013 11:10 am

So someone needs to update the LDSTech URL in the calendar help. This will cause frustration - especially for new users who are seeking help.
Calendar Help Link to LDSTech.PNG
Calendar Help Link to LDSTech.PNG (23.36 KiB) Viewed 211 times

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aebrown
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Re: Cannot authenticate to LDSTech from Calendar Help Link

Postby aebrown » Tue Nov 12, 2013 11:25 am

smconvey wrote:So someone needs to update the LDSTech URL in the calendar help.

That's one option. The other option is to fix the redirection to preserve HTTPS. That's the better option, in my opinion, because it would also fix bookmarks or any other links to old-style Forum URLs. Of course, it wouldn't hurt to also fix the Calendar help link, but that would be mostly superfluous if the redirects were fixed.


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