Calendar Reservation conflict Bug

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ldenton0
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Calendar Reservation conflict Bug

Postby ldenton0 » Mon Mar 04, 2013 5:21 pm

I have found a bug in the Calendar Reservation code.

If one person schedules a reservation in a specific building and room, someone else can schedule another reservation in the same room (same time) if they select other rooms also.

Example:
Our Stake Building Scheduling person reserved the Orchards Building's Cultural Hall for the Orchards Ward Relief Society on the 1st Thursday of every month from 11:00 AM - 3:00 PM
Then the Orchards Relief Society President reserved the following rooms on the 1st Thursday of every month from 12:00 PM - 2:00 PM with 1 hour setup and 1 hour cleanup: The Orchards Building - Cultural Hall Back Overflow, Cultural Hall Front Overflow & Cultural Hall
The system let her do this even though there is a conflict with the Cultural Hall during that time.

I can provide screen shots and urls if needed.
We have several incidences like this. When someone reserves a single room and some else reserves the same room plus others in the same reservation the system is not checking to verify each room is available. It look like it is only checking the first room in the reservation for conflicts.

Thanks

russellhltn
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Re: Calendar Reservation conflict Bug

Postby russellhltn » Mon Mar 04, 2013 6:01 pm

It appears that you are using "reservations" to schedule a room. That is not the right use of that function. It's really more of a scheduling restriction. That is, if a room is revered for "Ward A" then "Ward B" can not schedule an event there.

Please use events for "booking" a room. There are a number of loopholes with "Reservations" that will bite you if you rely on them instead of events.

Placing multiple reservations on one room is not a bug, but how the system handles it is.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

ldenton0
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Re: Calendar Reservation conflict Bug

Postby ldenton0 » Mon Mar 04, 2013 6:34 pm

Thanks for the feedback. I did search Wiki, helps, etc.

russellhltn
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Re: Calendar Reservation conflict Bug

Postby russellhltn » Mon Mar 04, 2013 6:42 pm

You can read more about it in the Reservation Issue - Rooms in use are able to be double booked thread.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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aebrown
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Re: Calendar Reservation conflict Bug

Postby aebrown » Mon Mar 04, 2013 6:48 pm

ldenton0 wrote:Our Stake Building Scheduling person reserved the Orchards Building's Cultural Hall for the Orchards Ward Relief Society on the 1st Thursday of every month from 11:00 AM - 3:00 PM

Note that there is no way to target a reservation for a particular organization -- it can only be done on a ward basis.

A good resource to help you understand these issues is the help topic About Reservations; see in particular the sections "Reservations Versus Scheduled Events" and "Scope of Reservations for Units."

ldenton0
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Re: Calendar Reservation conflict Bug

Postby ldenton0 » Tue Apr 02, 2013 10:33 am

Thanks for the info. I have figured out hows this works now. I still think it is lacking some conflict protections, but will make due with what it is. Maybe in some future release these will improve.

jdlessley
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Re: Calendar Reservation conflict Bug

Postby jdlessley » Tue Apr 02, 2013 7:35 pm

ldenton0 wrote:I still think it is lacking some conflict protections ...

To what conflict protections are you referring? When events are scheduled rather than using reservations there are no possible conflicts.

ldenton0 wrote:Maybe in some future release these will improve.

Unless there is an identified problem there will be no improvement. Could you provide us with the details of what possible bug there is?
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

russellhltn
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Re: Calendar Reservation conflict Bug

Postby russellhltn » Tue Apr 02, 2013 8:26 pm

ldenton0 wrote:Maybe in some future release these will improve.


We have been told that in future versions, instead of "reservation" it will be called a "scheduling restriction". This is to better explain the intended use of that feature.
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Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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