Unable to create reservation
Posted: Sun Feb 10, 2013 11:27 am
I am the Stake Website Administrator for my Stake. I work with the building schedulers in our stake.
About 2 weeks ago, all of the building schedulers started getting an error when trying to enter the Reservations screen. This happens to me as well.
To reproduce this problem, I log in to the calendar system, click the gear drop down, and choose Reservations. At this point a dialog pops up that says:
The page at https://www.lds.org says:
Sorry, data is temporarily not available for this application. Please try again later.
When I dismiss the dialog, I am left on the Reservations page with a spinning progress indicator at the bottom of the screen. The progress indicator never stops and I am not able to interact with the Reservations system.
At this point, nobody in our stake is able to make a reservation. Until a couple of weeks ago, this system worked fine. This problem started shortly after the fix that allowed new building schedulers to be added to the system. I have let it go for a couple of weeks hoping it would start working again, but it appears that is not going to happen.
I assume this is a stake-specific problem, but there is nobody in our stake who knows how to help, and I have no idea what to do. Any tips would be greatly appreciated as I have some new building schedulers who are becoming pretty frustrated.
Thanks...
About 2 weeks ago, all of the building schedulers started getting an error when trying to enter the Reservations screen. This happens to me as well.
To reproduce this problem, I log in to the calendar system, click the gear drop down, and choose Reservations. At this point a dialog pops up that says:
The page at https://www.lds.org says:
Sorry, data is temporarily not available for this application. Please try again later.
When I dismiss the dialog, I am left on the Reservations page with a spinning progress indicator at the bottom of the screen. The progress indicator never stops and I am not able to interact with the Reservations system.
At this point, nobody in our stake is able to make a reservation. Until a couple of weeks ago, this system worked fine. This problem started shortly after the fix that allowed new building schedulers to be added to the system. I have let it go for a couple of weeks hoping it would start working again, but it appears that is not going to happen.
I assume this is a stake-specific problem, but there is nobody in our stake who knows how to help, and I have no idea what to do. Any tips would be greatly appreciated as I have some new building schedulers who are becoming pretty frustrated.
Thanks...