Events dropping

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rosesj
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Events dropping

Postby rosesj » Mon Jan 07, 2013 6:01 am

I oversee the calendar in the Stake. Two building schedulers for two different buildings have reported to me that the events added to the reservation calendar have disappeared. They are wondering why and what to do next.

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aebrown
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Re: Events dropping

Postby aebrown » Mon Jan 07, 2013 6:24 am

I have not heard of events simply disappearing. In my experience, this is caused by one of the following:
  • The events are not visible because the right calendars are not subscribed to, or are not checked as visible on the main calendar view
  • The events are repeating events that have hit the end of their repeating rules (e.g., they repeated through December 31, 2012, and so they don't appear in 2013)
  • Someone else deleted the events, perhaps unintentionally.

rosesj
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Re: Events dropping

Postby rosesj » Mon Jan 07, 2013 7:55 am

What if none of the above apply? I haven't looked into this yet myself, but I am getting the same thing from two different individuals working on two different calendars. One scheduler is stating that there was a message from the church which advised the info was dumped by the Church itself. I will look more into it. What additional info would you need/want?

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aebrown
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Re: Events dropping

Postby aebrown » Mon Jan 07, 2013 8:39 am

It would certainly be helpful to know about the " message from the church which advised the info was dumped by the Church itself." How was that message sent? What did it say?

Other questions that might be helpful would be: is there any pattern to the missing events? Are they repeating events? If so, are they individual events out of a series of repeating events, or an entire series? Are they on private or public calendars?

You mentioned a "scheduler"; are we really dealing with events here, or are you talking about Reservations (they are quite different)?

rosesj
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Re: Events dropping

Postby rosesj » Mon Jan 07, 2013 8:45 am

I will get more info on this. But these are being dropped from the Reservation calendar, not calendar events.

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aebrown
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Re: Events dropping

Postby aebrown » Mon Jan 07, 2013 8:54 am

rosesj wrote:I will get more info on this. But these are being dropped from the Reservation calendar, not calendar events.

Almost all reservations are repeating, and repeats are limited to two years. So for many people, those repeats expired at the end of the year. So I would recommend that they look at earlier months (last year) to see if those reservations are in place for the earlier instances, and if their "repeat until" date has recently passed. If so, the mystery is solved.

russellhltn
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Re: Events dropping

Postby russellhltn » Mon Jan 07, 2013 11:16 am

A recent release has changed the way the reservation calendar works. It used to be that it opened to the building that you had Building Scheduler power over. But not it's opening to the first building in the list. You have to highlight the building of interest on the left to see the reservations for that building.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

russellhltn
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Re: Events dropping

Postby russellhltn » Mon Jan 07, 2013 11:18 am

Also: I see some points of confusion here. You talk about events but then say "on the reservation calendar". Which are they? Are they events or reservations? Note that it's a bad practice to use a reservation as a placeholder for an event.

True events will not appear on the reservation calendar if they are set for "Other Location", even if the name of that other location is set to the same building.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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aebrown
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Re: Events dropping

Postby aebrown » Mon Jan 07, 2013 4:27 pm

russellhltn wrote:Also: I see some points of confusion here. You talk about events but then say "on the reservation calendar". Which are they? Are they events or reservations? Note that it's a bad practice to use a reservation as a placeholder for an event.

I already raised that same question here, and rosesj responded that it is indeed reservations (not events) that are being discussed (even though the word "events" has been mistakenly used at times).

rosesj
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Re: Events dropping

Postby rosesj » Wed Jan 09, 2013 8:21 am

Would you suggest to not use the reservation calendar as a general practice? Just block the building using "events" vs. "reservations"?


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