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Unable to Add a Building Scheduler

Posted: Fri Nov 16, 2012 10:21 am
by smconvey
I'm the stake website administrator and for some reason I'm not able to add a building scheduler. I've done it before and I'm following the instructions at the following link:

https://ue.ldschurch.org/ldsapphelp/cal ... schedulers

However, when click on the "Add Scheduler" link the "Select a Unit" drop-down box displays nothing and the name field will not accept input.

Posted: Fri Nov 16, 2012 10:29 am
by russellhltn
Right now, I think the system is down. I'm getting the eternal spinner when I try to get into the calendar.

Posted: Fri Nov 16, 2012 10:30 am
by aebrown
Is this a location you've added a scheduler to before?

You might want to check to see if the location has any units attached to it.

Posted: Fri Nov 16, 2012 10:33 am
by smconvey
aebrown wrote:Is this a location you've added a scheduler to before?

You might want to check to see if the location has any units attached to it.

I just added the location and added many units to it. I thought about that, so I went into another location (that already has a building scheduler) and tried to add an additional scheduler, but got the same results. So, the system seems to be prohibiting me from adding a scheduler to any location.

Posted: Sat Nov 17, 2012 12:22 am
by AndrewScivally
Please help someone....
I can not add a building scheduler. I click the add button and the popup appears. However the "unit" dropdown never populates. Just spins...forever...

Posted: Sat Nov 17, 2012 2:55 am
by russellhltn
I see the same problem. I get the spinner in IE9, but not Chrome. But either way, the pop-up window is inoperative.

I've reported it.

Posted: Sat Nov 17, 2012 7:38 pm
by rem1701e
Same problem here. Chrome and Firefox for Mac.

Posted: Mon Nov 19, 2012 7:49 am
by lisaan
Calendar depends on another system and database to populate that field. If that database is down, you'll get the endless spinner. We're looking into the problem. Thanks for your patience.

Unable to Add a Building Scheduler - Still Broken

Posted: Mon Nov 19, 2012 8:35 pm
by bradc77
This is still broken and has been for a few days now. Any estimate of when this will be fixed so I can tell my new building schedulers?

Thanks....

Posted: Tue Nov 20, 2012 8:13 am
by lisaan
I've logged this issue and we're looking at it now (reference 3475).