Unable to Add a Building Scheduler

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
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smconvey
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Unable to Add a Building Scheduler

Postby smconvey » Fri Nov 16, 2012 10:21 am

I'm the stake website administrator and for some reason I'm not able to add a building scheduler. I've done it before and I'm following the instructions at the following link:

[url]https://ue.ldschurch.org/ldsapphelp/calendar/#help_topics/rights_and_roles.htm#add-building-schedulers[/url]

However, when click on the "Add Scheduler" link the "Select a Unit" drop-down box displays nothing and the name field will not accept input.

russellhltn
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Postby russellhltn » Fri Nov 16, 2012 10:29 am

Right now, I think the system is down. I'm getting the eternal spinner when I try to get into the calendar.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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aebrown
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Postby aebrown » Fri Nov 16, 2012 10:30 am

Is this a location you've added a scheduler to before?

You might want to check to see if the location has any units attached to it.
Questions that can benefit the larger community should be asked in a public forum, not a private message.

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smconvey
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Postby smconvey » Fri Nov 16, 2012 10:33 am

aebrown wrote:Is this a location you've added a scheduler to before?

You might want to check to see if the location has any units attached to it.


I just added the location and added many units to it. I thought about that, so I went into another location (that already has a building scheduler) and tried to add an additional scheduler, but got the same results. So, the system seems to be prohibiting me from adding a scheduler to any location.

AndrewScivally
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Postby AndrewScivally » Sat Nov 17, 2012 12:22 am

Please help someone....
I can not add a building scheduler. I click the add button and the popup appears. However the "unit" dropdown never populates. Just spins...forever...

russellhltn
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Postby russellhltn » Sat Nov 17, 2012 2:55 am

I see the same problem. I get the spinner in IE9, but not Chrome. But either way, the pop-up window is inoperative.

I've reported it.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

rem1701e
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Postby rem1701e » Sat Nov 17, 2012 7:38 pm

Same problem here. Chrome and Firefox for Mac.
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LisaAn
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Postby LisaAn » Mon Nov 19, 2012 7:49 am

Calendar depends on another system and database to populate that field. If that database is down, you'll get the endless spinner. We're looking into the problem. Thanks for your patience.
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bradc77
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Unable to Add a Building Scheduler - Still Broken

Postby bradc77 » Mon Nov 19, 2012 8:35 pm

This is still broken and has been for a few days now. Any estimate of when this will be fixed so I can tell my new building schedulers?

Thanks....

LisaAn
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Postby LisaAn » Tue Nov 20, 2012 8:13 am

I've logged this issue and we're looking at it now (reference 3475).
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