Unable to view calendar for 3 weeks

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
slivey
New Member
Posts: 1
Joined: Tue Oct 30, 2012 7:57 am

Unable to view calendar for 3 weeks

Postby slivey » Tue Oct 30, 2012 7:59 am

I have not been able to view the calendar for the last 3 weeks. I just get colored lines across the screen every time I log in. I do the program for our branch and it is hard to post the announcements if I can't see them. Any help? Never had problems with this before.

User avatar
aebrown
Community Administrator
Posts: 14693
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Postby aebrown » Tue Oct 30, 2012 8:05 am

You must be using IE8 (or IE7). See the thread Calendar View Distorted with New Update.
Questions that can benefit the larger community should be asked in a public forum, not a private message.

TinMan
Member
Posts: 472
Joined: Mon Dec 15, 2008 8:08 am
Location: Bountiful, UT, USA

Postby TinMan » Tue Oct 30, 2012 9:38 am

Might it be a good idea to put a message in the pop up that comes up announcing the update to the 2.2 version? That pop up seems to come up okay if you are viewing it with a now obsolete browser or not. That is kind of an important new feature of the 2.2 version:

NEW with 2.2! You can no longer view the calendar on most of the browsers on Church computers...


Something like that.

russellhltn
Community Administrator
Posts: 20767
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Tue Oct 30, 2012 9:59 am

Seems like we used to have a warning when we used a unsupported browser. I wonder how hard it would be to add that back in?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

User avatar
aebrown
Community Administrator
Posts: 14693
Joined: Tue Nov 27, 2007 8:48 pm
Location: Sandy, Utah

Postby aebrown » Tue Oct 30, 2012 10:19 am

RussellHltn wrote:Seems like we used to have a warning when we used a unsupported browser. I wonder how hard it would be to add that back in?


That message still appears if you are using IE7. The message comes in two parts:

A banner is displayed as part of the header; because the header is part of most pages on LDS.org, the banner message is displayed on just about every page. In that banner, the phrase Web Browser is a link that takes you to a page that tells you to upgrade your IE and provides links for upgrading IE or installing another browser.

Additionally, a popup warning is displayed when you go into the calendar in IE7. It specifically says to use Firefox 3.0+, Safari 4.0+, or IE 8+. Interestingly, it doesn't mention Chrome. Even more interesting, it specifically says to use IE 8 or greater, when we know that IE 8 doesn't work. It seems like it shouldn't be all that difficult to adjust the browser version detection script for the Calendar to display the popup warning for IE8 (and adjust the wording, of course).

Here's a screen shot that shows both the banner and the popup:
IE7-cal.jpg
(22.78 KiB) Downloaded 46 times
Questions that can benefit the larger community should be asked in a public forum, not a private message.

TinMan
Member
Posts: 472
Joined: Mon Dec 15, 2008 8:08 am
Location: Bountiful, UT, USA

Postby TinMan » Tue Oct 30, 2012 10:45 am

IE8 must be the problem I am having. I tried to access the calendar on the computer in the clerks office on Sunday, and got the pretty colored bands. But no browser warning.

IS IE8 the highest you can go with Microsoft XP? Because I know our ward computer is running XP.

russellhltn
Community Administrator
Posts: 20767
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Tue Oct 30, 2012 11:08 am

TinMan wrote:IS IE8 the highest you can go with Microsoft XP? Because I know our ward computer is running XP.


Yes. You'll have to use another browser like Chrome.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

TinMan
Member
Posts: 472
Joined: Mon Dec 15, 2008 8:08 am
Location: Bountiful, UT, USA

Postby TinMan » Tue Oct 30, 2012 11:13 am

Yeah. We added Firefox several months ago, so that is what we use to look at the calendar. It is just hard to remember.

Old habits, and all that...

User avatar
johnsonth
Member
Posts: 362
Joined: Tue Dec 21, 2010 12:48 pm
Location: Utah, USA
Contact:

Postby johnsonth » Tue Oct 30, 2012 11:30 am

Thanks for the suggestion to add a warning note for incompatible browsers. I added this suggestion to the bug tracking tool for the calendar, to be implemented in a future release.

lajackson
Community Moderators
Posts: 6144
Joined: Mon Mar 17, 2008 9:27 pm
Location: US

Postby lajackson » Tue Oct 30, 2012 2:54 pm

TinMan wrote:We added Firefox several months ago, . . .


So far, Firefox has worked for us. For the calendar.


Return to “Calendar”

Who is online

Users browsing this forum: No registered users and 1 guest