Can't turn off event notifications

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
craiggsmith
Senior Member
Posts: 711
Joined: Sun Sep 12, 2010 2:14 pm
Location: South Jordan, Utah

Can't turn off event notifications

Postby craiggsmith » Mon Oct 22, 2012 5:13 pm

Event notifications are being sent to everyone even though the flag to send notifications on the event screen is not checked. Apparently others have had this problem. This didn't happen when we added the events last year.

Any consensus on whether this is indeed a new bug, or is there some other way to turn them off? I thought there used to be a global calendar-level flag but can't find anything.
Craig
STS
South Jordan, UT

russellhltn
Community Administrator
Posts: 20728
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Mon Oct 22, 2012 5:27 pm

Since that's two of you reporting it, I've sent it to the developers to look at. At the moment, I can't think of any suggestions other then having the members turn off notifications on their end. There is a global setting at the user end.
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LisaAn
Church Employee
Church Employee
Posts: 259
Joined: Mon May 14, 2012 1:16 pm
Location: Riverton, Utah, USA

Postby LisaAn » Tue Oct 23, 2012 12:39 pm

Have your users check both the options and the subscriptions pages under the Help (gear) menu. Under options you can check the box to stop all emails. Under subscriptions, you can stop email for a particular calendar. See if this helps.
QA Engineer

craiggsmith
Senior Member
Posts: 711
Joined: Sun Sep 12, 2010 2:14 pm
Location: South Jordan, Utah

Postby craiggsmith » Tue Oct 23, 2012 2:29 pm

Unfortunately the "users" are the whole stake. But I did some testing and I didn't see the problem. So the high councilor entered some more and we didn't see the issue. He says he specifically checked the send notifications box on the first one but not the subsequent 2 that I got notifications for. So I don't know. But I guess we can ignore this for now. Sorry.
Craig
STS
South Jordan, UT

gordonja
New Member
Posts: 3
Joined: Sat Jul 02, 2011 1:20 pm

Postby gordonja » Wed Nov 07, 2012 8:38 am

I am also still receiving notifications for a calendar that originally had notifications enabled. I disabled notifications for the calendar first; then I unsubscribed from the calendar; finally, I turned off all notifications, but I continue to receive email reminders about these events. I no longer wish to receive them. Please advise.


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