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Calendar not working via LDS.org

Posted: Wed Oct 17, 2012 6:29 am
by sphester
Hi All

I have a member in my stake who can't get the calender to work via LDS.org

It seems to be only effecting his home computer as it work at church.

I'm still waiting on some more detailed info including a screen shot of the problem.

From what they have been able to tell me thus far the calendar never loads and he just gets the circular icon that goes round and round and round but the calendar never loads no matter how long they wait.

They are running a PC with windows 7 if this helps.

Any suggestions on this basic info?

Mean while I am chasing the browser type and version and the screen shot.

Thanks

Simon

Posted: Thu Oct 18, 2012 3:31 am
by sphester
It seem from my look through the help section on my computer that this could well be a problem with an older browser version.

Will chase the chap to see he has version 9 or later.

Posted: Thu Oct 18, 2012 4:38 pm
by mevans
If it's IE, it should be IE 9. It sounds like you might be aware of that. If that's not it, please tell us which browsers he's tried.

Posted: Fri Oct 19, 2012 8:24 am
by lisaan
Yes, please tell us which browser he's running. I personally prefer Firefox but Chrome should work just as well.

Posted: Fri Oct 19, 2012 1:39 pm
by mmkids6
I am using IE 9 and it still does not work. I have had to move to Firefox

Posted: Fri Oct 19, 2012 2:01 pm
by russellhltn
mmkids6 wrote:I am using IE 9 and it still does not work.
Make sure you're not in "compatibility mode". I use IE9 on the calendar and am only seeing minor bugs.