Calendar not working via LDS.org

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
sphester
Member
Posts: 123
Joined: Tue Sep 20, 2011 11:44 am
Location: Lancaster England

Calendar not working via LDS.org

Postby sphester » Wed Oct 17, 2012 5:29 am

Hi All

I have a member in my stake who can't get the calender to work via LDS.org

It seems to be only effecting his home computer as it work at church.

I'm still waiting on some more detailed info including a screen shot of the problem.

From what they have been able to tell me thus far the calendar never loads and he just gets the circular icon that goes round and round and round but the calendar never loads no matter how long they wait.

They are running a PC with windows 7 if this helps.

Any suggestions on this basic info?

Mean while I am chasing the browser type and version and the screen shot.

Thanks

Simon

sphester
Member
Posts: 123
Joined: Tue Sep 20, 2011 11:44 am
Location: Lancaster England

Postby sphester » Thu Oct 18, 2012 2:31 am

It seem from my look through the help section on my computer that this could well be a problem with an older browser version.

Will chase the chap to see he has version 9 or later.

mevans
Senior Member
Posts: 1282
Joined: Tue May 22, 2012 12:52 pm
Location: California, USA

Postby mevans » Thu Oct 18, 2012 3:38 pm

If it's IE, it should be IE 9. It sounds like you might be aware of that. If that's not it, please tell us which browsers he's tried.

LisaAn
Church Employee
Church Employee
Posts: 259
Joined: Mon May 14, 2012 1:16 pm
Location: Riverton, Utah, USA

Postby LisaAn » Fri Oct 19, 2012 7:24 am

Yes, please tell us which browser he's running. I personally prefer Firefox but Chrome should work just as well.
QA Engineer

mmkids6
Member
Posts: 81
Joined: Wed Oct 26, 2011 1:23 pm
Location: Tremonton, Utah

Postby mmkids6 » Fri Oct 19, 2012 12:39 pm

I am using IE 9 and it still does not work. I have had to move to Firefox

russellhltn
Community Administrator
Posts: 20763
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Fri Oct 19, 2012 1:01 pm

mmkids6 wrote:I am using IE 9 and it still does not work.


Make sure you're not in "compatibility mode". I use IE9 on the calendar and am only seeing minor bugs.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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