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Unable to schedule locations for events

Posted: Tue Sep 18, 2012 8:31 am
by failproof
We are unable to schedule any locations and rooms for events in our stake/wards. This is the case for at least 3 of 5 building schedulers, but possibly all 5, I have no reason to believe the others will be any different (though I have emailed the other two to try and determine for sure)

When I edit an event or enter a new event, there are no locations showing in the drop down list, only the No location and Other location choices are available.

We are unable to pinpoint exactly when this quit working, but there has been no change to the locations that I can surmise. For our stake, none of the building locations are currently checked off to allow wards and stakes to schedule them. Instead our stake president has asked that all scheduling be funneled through a couple of members who have been called as building schedulers.

Anyone else having location scheduling issues?

Posted: Tue Sep 18, 2012 8:44 am
by TinMan
Mine seems to be working normally this morning.

I am using firefox. There were some browser issues yesterday, I understand...

Building scheduler

Posted: Tue Sep 18, 2012 11:01 am
by pamvan
Unable to schedule or edit anything!

As of last night (17 Sept 2012) 9pm Central time, I could not edit any events on any calendars. The monthly view shows up as a mini, condensed calender month laid on top of a list of my subscribed calendars, each in various colors. It sounds weird because it looks weird and I can't describe it any other way. The reservations calendar is just as bad. I'm using IE8. I think I was able to attach a screenshot (pdf). Did the update cause this? Any thoughts? :confused:

Posted: Tue Sep 18, 2012 11:36 am
by russellhltn
pamvan wrote:I'm using IE8. I think I was able to attach a screenshot (pdf). Did the update cause this?

Yes, it did. See the Calendar 2.2.2 released thread.

Reservation Form not visible or changeable

Posted: Tue Sep 18, 2012 3:51 pm
by PKBarnes3
I can edit events on the main calendar, but I cannot add in the RESERVATIONS form any activity details. It will allow one day at a time, but nothing more than what is optioned at the pop-up that comes when you click on a date.

Unable to Add/Edit Building Reservations

Posted: Tue Sep 18, 2012 10:14 pm
by iswcky
None of our stake building schedulers can add/edit any reservation in any building in our stake since early Monday (9/17). Also, members are unable to add an event to the calendar and reserve any resources, but the stake building schedulers are able to add events that require resources. It was working on Sunday. We have not yet reported this to the Global Services Help Desk or Local Unit Support folks. If anyone has any ideas on how to best to proceed we would greatly appreciate the help.

Being not sure what to do at this point, but as a temporary measure, to reserve the building resources, we have added a new calendar: "Building Reservations-Temporary" to hold any reservations we add as an event on the regular calendar, until we can "move" these reservation back to their proper place. We still cannot edit any existing building reservation.

Posted: Wed Sep 19, 2012 9:58 am
by tomjoht
The issue with scheduling reservations is known and will be fixed probably sometime this week. Thanks for letting us know.