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Edit Reservation Navigation
Posted: Tue Aug 14, 2012 10:03 pm
by dshep2020
Calendar acting very odd tonight (8/14). Slow navigating, very slow updates. Got a "not available" at one point.
Waited for a bit and it seemed ok but having an issue updating a reservation.
Went to update an pre-existing reservation series. Clicked on entry and clicked on "Edit". Full details appeared but there is no navigation back to the reservation calendar. I updated the details. Click on "Update Reservation" and it appears to save. Because there is no navigation, I have to go back to the main calendar and back into reservation. The update didn't save.
Is this a bug or is there some issue with the calendar?
Posted: Tue Aug 14, 2012 10:26 pm
by lajackson
dshepher wrote:Calendar acting very odd tonight (8/14). Slow navigating, very slow updates. Got a "not available" at one point. . . .
Is this a bug or is there some issue with the calendar?
I have not been able to get into the calendar this evening. They also had unanticipated problems on Sunday. I suspect it is not a good time to pray for more patience.
Posted: Tue Aug 14, 2012 10:30 pm
by jdlessley
I have not been able to get into the Calendar for over two hours.
Posted: Wed Aug 15, 2012 1:27 am
by russellhltn
Seems to be working for me.
Posted: Wed Aug 15, 2012 2:21 am
by jdlessley
It is working now for me but slow to load.
Posted: Wed Aug 15, 2012 2:29 am
by Mikerowaved
jdlessley wrote:It is working now for me but slow to load.
Same here. It's taking anywhere from 15 to 60 seconds to finish loading the page.
Posted: Wed Aug 15, 2012 7:19 am
by dshep2020
Can any confirm that they don't see the navigation button to return back to the reservation calendar view after editing reservation details?
Posted: Wed Aug 15, 2012 8:40 am
by lisaan
We had an outage last night so we appreciate your patience as we work through the issues and find solutions. Thank you.
Posted: Wed Aug 15, 2012 2:43 pm
by dshep2020
I can understand the outage, but is that contributing to the missing navigation when editing a reservation detail? Here is the item in question.
- ScreenHunter_049.jpg (28.7 KiB) Viewed 685 times
Posted: Wed Aug 15, 2012 3:01 pm
by aebrown
dshepher wrote:I can understand the outage, but is that contributing to the missing navigation when editing a reservation detail? Here is the item in question.
I don't see anything missing. Are you thinking there should be a "<Calendar" button, as there is with Settings screens? There is no such button for either the "Edit Reservation" or "Edit Event" screens. If you want to save your changes, click the "Update Reservation" button; if you want to discard your changes, click the "Cancel" link. Either option will return you to the page you were just on.
On your original post in this thread, you said that you clicked "Update Reservation" and nothing happened. I'm guessing that was because of the sluggishness of the site. But if it had been working properly (and it seems to be working properly now), clicking the "Update Reservation" button will both save your changes AND return you to the previous page. There's no need for any other navigation button (but I can understand why you might think one was necessary if the system was unresponsive yesterday).