Edit Reservation Navigation

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
dshep2020
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Edit Reservation Navigation

Postby dshep2020 » Tue Aug 14, 2012 9:03 pm

Calendar acting very odd tonight (8/14). Slow navigating, very slow updates. Got a "not available" at one point.

Waited for a bit and it seemed ok but having an issue updating a reservation.

Went to update an pre-existing reservation series. Clicked on entry and clicked on "Edit". Full details appeared but there is no navigation back to the reservation calendar. I updated the details. Click on "Update Reservation" and it appears to save. Because there is no navigation, I have to go back to the main calendar and back into reservation. The update didn't save.

Is this a bug or is there some issue with the calendar?

lajackson
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Postby lajackson » Tue Aug 14, 2012 9:26 pm

dshepher wrote:Calendar acting very odd tonight (8/14). Slow navigating, very slow updates. Got a "not available" at one point. . . .

Is this a bug or is there some issue with the calendar?


I have not been able to get into the calendar this evening. They also had unanticipated problems on Sunday. I suspect it is not a good time to pray for more patience.

jdlessley
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Postby jdlessley » Tue Aug 14, 2012 9:30 pm

I have not been able to get into the Calendar for over two hours.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

russellhltn
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Postby russellhltn » Wed Aug 15, 2012 12:27 am

Seems to be working for me.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

jdlessley
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Postby jdlessley » Wed Aug 15, 2012 1:21 am

It is working now for me but slow to load.
JD Lessley
Have you tried finding your answer on the LDS.org Help Center page or the LDSTech wiki?

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Mikerowaved
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Postby Mikerowaved » Wed Aug 15, 2012 1:29 am

jdlessley wrote:It is working now for me but slow to load.

Same here. It's taking anywhere from 15 to 60 seconds to finish loading the page.
So we can better help you, please edit your Profile to include your general location.

dshep2020
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Postby dshep2020 » Wed Aug 15, 2012 6:19 am

Can any confirm that they don't see the navigation button to return back to the reservation calendar view after editing reservation details?

LisaAn
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Postby LisaAn » Wed Aug 15, 2012 7:40 am

We had an outage last night so we appreciate your patience as we work through the issues and find solutions. Thank you.
QA Engineer

dshep2020
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Postby dshep2020 » Wed Aug 15, 2012 1:43 pm

I can understand the outage, but is that contributing to the missing navigation when editing a reservation detail? Here is the item in question.

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aebrown
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Postby aebrown » Wed Aug 15, 2012 2:01 pm

dshepher wrote:I can understand the outage, but is that contributing to the missing navigation when editing a reservation detail? Here is the item in question.


I don't see anything missing. Are you thinking there should be a "<Calendar" button, as there is with Settings screens? There is no such button for either the "Edit Reservation" or "Edit Event" screens. If you want to save your changes, click the "Update Reservation" button; if you want to discard your changes, click the "Cancel" link. Either option will return you to the page you were just on.

On your original post in this thread, you said that you clicked "Update Reservation" and nothing happened. I'm guessing that was because of the sluggishness of the site. But if it had been working properly (and it seems to be working properly now), clicking the "Update Reservation" button will both save your changes AND return you to the previous page. There's no need for any other navigation button (but I can understand why you might think one was necessary if the system was unresponsive yesterday).
Questions that can benefit the larger community should be asked in a public forum, not a private message.


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