Can't open ward calendar on iPad or iPhone

Discussions about the Calendar Tool at lds.org. Questions about the calendar on the classic site should be posted in the LUWS forum.
brwng323
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Can't open ward calendar on iPad or iPhone

Postby brwng323 » Sun Jul 29, 2012 9:57 am

Why can't I open the ward calendar on my apple products. My wife has the same problem. The calendar just spins and thinks. Im the building scheduler and can get in and make reservations but can't see the ward calendar.

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gregwanderson
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Postby gregwanderson » Sun Jul 29, 2012 10:46 am

Same problem with my iPad today. It worked in the past, however.

LisaAn
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Postby LisaAn » Mon Jul 30, 2012 9:07 am

Are you going through a browser?
QA Engineer

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gregwanderson
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Postby gregwanderson » Mon Jul 30, 2012 10:04 am

Details: I am using a first-generation iPad with up-to-date iOS 5 and the Safari browser that is part of iOS. I can use the other online tools at LDS.org and, in the past, was able to use the Calendar tool too. But today (and yesterday) when I go to the Calendar all I get is the non-stop spinning exclamation marks. If I go into the settings of the Calendar tool I can see those but when I try to go back to the Calendar itself it's spin, spin, spin.

brwng323
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Postby brwng323 » Mon Jul 30, 2012 10:53 am

brwng323 wrote:Why can't I open the ward calendar on my apple products. My wife has the same problem. The calendar just spins and thinks. Im the building scheduler and can get in and make reservations but can't see the ward calendar.


Yes I'm going through safari

brwng323
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Postby brwng323 » Mon Jul 30, 2012 3:20 pm

brwng323 wrote:Yes I'm going through safari

I downloaded an app browser from google and it works great. Can get in the ward and stake calendar must be something in safari that stops the search.

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gregwanderson
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Postby gregwanderson » Sun Aug 05, 2012 9:31 am

Late this week the calendar has started working again with the iPad (version 1) and using Safari. Thank you.

lance1958
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Postby lance1958 » Sun Aug 05, 2012 6:08 pm

As a branch president I use trhe Church site almost every day to access church info. I too cannot open the Calendar in Safari on my iPad 2. Any solution soon. I always have to use a laptop. What makes it not work with Safari when the rest of the site does? Also, I fell back to accessing the calendar thru the download in the LDS Tools app. I notice though, that it seems to only download 6 months out, not the full year. Is there a fix?

ThomsonMA
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Postby ThomsonMA » Sun Aug 19, 2012 9:00 am

I had the problem today with Safari on my iPad 2 while trying to update the calendar. Just a spinning icon.

I had recently installed the Chrome browser on my iPad, so I tried accessing the calendar through Chrome and it worked like a charm.

So the problem appears to be with Safari on the IOS devices.

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gregwanderson
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Postby gregwanderson » Sun Aug 19, 2012 9:28 am

Strange. My iPad 1 has no problem today with the calendar using Safari.


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