Just had one of these today. I've asked her to log in; we'll see how it goes.
But is there any other solution? I guess the subscriptions are based on static calendar-specific information and not live directory information. This doesn't seem ideal; what are the drivers behind it?
Former Member Still Receiving Calendar Reminders
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This works well when there is no messaging involved. We see reported numerous times in the forums that waiting for members to sign into the system after they have moved is not a user friendly method of maintaining user loyalty or trust of the system.LisaAn wrote:Calendar maintains its own database of user preferences and selections. Until you login to lds.org and go to Calendar we don't know that we should run out to the other membership databases and update your information.
Can't the other membership databases trigger a change notice to Calendar when a member moves?
JD Lessley
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
Have you tried finding your answer on the ChurchofJesusChrist.org Help Center or Tech Wiki?
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LisaAn wrote:Was she added to these calendars via her calling or by her name? If she was added by her name I'm thinking that may be why she's still getting emails. Thanks.
To my knowledge she was not a calendar editor so she wasn't added by name or calling, she was just a member who had subscribed to the calendar (probably automatically when the calendar was created).
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jhowell2000 wrote:To my knowledge she was not a calendar editor so she wasn't added by name or calling, she was just a member who had subscribed to the calendar (probably automatically when the calendar was created).
Can you check the calendar in question and ask around? Just to be sure? I find it interesting that this complaint isn't more widespread.
Have you searched the Help Center? Try doing a Google search and adding "site:churchofjesuschrist.org/help" to the search criteria.
So we can better help you, please edit your Profile to include your general location.
So we can better help you, please edit your Profile to include your general location.
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She is just receiving notifications for events even after she moved, I didn't think that was different from what has been previously reported by others. I was just trying to narrow down what was causing it. She receives notices for events created before she moved not for events created after she moved. She was not added as an editor to any calendar, stake or ward, when she lived in our ward. She is just a ward member subscribed to calendars.RussellHltn wrote:Can you check the calendar in question and ask around? Just to be sure? I find it interesting that this complaint isn't more widespread.