LDS Tools Not Showing Household Information

skn1
New Member
Posts: 1
Joined: Tue Mar 29, 2016 7:12 pm

LDS Tools Not Showing Household Information

Postby skn1 » Tue Mar 29, 2016 7:17 pm

We have a special situation on our Stake where we have a branch that oversees a youth recovery school. They Branch presidency and their wives are the only ones listed in the membership of the Branch. However, they're membership still resides in their home ward (similar to how a mission presidents membership works). in LDS Tools, under the Branch and in the home ward it shows the branch president and his wife's name, but when you click into the membership record it no longer shows the wife as part of the household. This is happening for all 3 members of the Branch Presidency.

Is this fixable on my end? If not, where should I head for help?

Thanks!

russellhltn
Community Administrator
Posts: 20743
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: LDS Tools Not Showing Household Information

Postby russellhltn » Tue Mar 29, 2016 8:04 pm

I would not expect the wife to show up in the branch, but I would expect to see the two of them in their home ward.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

kellymab
Member
Posts: 171
Joined: Sun Dec 15, 2013 4:51 pm

Re: LDS Tools Not Showing Household Information

Postby kellymab » Wed Mar 30, 2016 9:25 am

This is what happens in YSA wards as well. The only time I have seen the wife when you go into the household info is if they have a calling.


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