Laptop Performance Issue

Discussions about the desktop video conferencing solution provided by the Church

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harddrive
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Joined: Thu Jan 03, 2008 7:52 pm

Laptop Performance Issue

Postby harddrive » Wed Oct 05, 2011 6:51 pm

My stake president has the following specs on his laptop

AMD Turion Dual Core RM 70
3.00 GB Ram
Nvidia GeFroce 820 M G

He attempted to have a stake presidency meeting using the PVC with his laptop and he said that the video was choppy and the sound wasn't the great.

He and I got into a private call and it worked good, but not great. I don't know his Internet speed. However, we looked at the conference status and his CPU was maxed out. I don't know what OS he is running or much else.

I'm wondering what tweaks I can do to get this computer to run better with PVC. I have other computers and they run great, but most are running Windows 7 and Intel chips, not AMD. I have not tried this on a Windows XP.

So any suggestions or helps what can be done to optimize his experience will be greatly appreciated.

KenRichins
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Location: Live Oak, California, United States

Postby KenRichins » Thu Oct 06, 2011 11:30 am

Could be a fragmented Hard Drive try defragmenting and then do a test to see if that fixes the problem.

russellhltn
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Postby russellhltn » Thu Oct 06, 2011 12:14 pm

Defragmenting may help, but if the CPU is maxed, then the only thing left is to see if the drivers are up to date and hardware acceleration is turned on for the video drivers. You may want to check what is maxing out the CPU.

You might also try disabling any Anti-virus for the duration of the conference.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

harddrive
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Posts: 445
Joined: Thu Jan 03, 2008 7:52 pm

Postby harddrive » Fri Oct 07, 2011 5:21 am

RussellHltn wrote:Defragmenting may help, but if the CPU is maxed, then the only thing left is to see if the drivers are up to date and hardware acceleration is turned on for the video drivers. You may want to check what is maxing out the CPU.

You might also try disabling any Anti-virus for the duration of the conference.


I haven't taken a direct look at the laptop, but if I can I will.

thanks

SheffieldTR
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Location: Utah, USA

Postby SheffieldTR » Fri Oct 07, 2011 1:56 pm

As I am sure you know bandwidth plays a HUGE role in all of this as well. Understanding that his CPU was maxed is one big contributor and what has been said should help. But always be concerned with bandwidth and being wired and not wireless in your connection. Yes, it can work on a wireless connection, BUT, it is not the best solution. Also it does make a difference having your laptop plugged in! :-)
Troy

russellhltn
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Posts: 20720
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Postby russellhltn » Fri Oct 07, 2011 2:00 pm

SheffieldTR wrote:But always be concerned with bandwidth and being wired and not wireless in your connection. Yes, it can work on a wireless connection, BUT, it is not the best solution.


Some network cards place an additional load on the CPU. So it's worth checking.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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