Trouble Logging In
Posted: Sun Sep 25, 2011 8:21 am
I am having trouble with one of my machines logging into the system. I have 3 machines and two of them work fine and allow me to log in, but my main machine doesn't allow me to do that. I was able to when I first started, but when I tried things on my other machines is when my current machine started giving me issues.
Ok, let me give you the specs on the computer. I currently have a Quad core process with 4 gigabytes of RAM and a Logtech webcam. It is running on Windows 7 64-bit and as I said earlier it worked the first time. My laptop is also running the same OS and it seems to work fine.
As I said, I installed the software on two different machines and they are working fine. They don't have webcams on them, but one did have an ATI TV Capture card in it. I tested to see if the software would recognize it. It recognized the card, but gave me an error when I tried to start a meeting using it.
So back to my main machine. I attempted to log in recently and it was giving me an error that I was logged in on another machine. So I went back to the other two computers and were able to log into the system without any problems. I then logged out of both of them using the logout button and not just shutting down the browser. I came back to the machine that I'm currently having issues with.
When I log in this time, I get the following error "Authorization problem with VidyoConferencing system, please logout, then log back in." I do that and it continues to give me the same error. I will attach the log file to this message.
So any help would be greatly appreciated to understand why on this one computer, I can't do the video conferencing anymore.
Any questions please ask
Terry
Ok, let me give you the specs on the computer. I currently have a Quad core process with 4 gigabytes of RAM and a Logtech webcam. It is running on Windows 7 64-bit and as I said earlier it worked the first time. My laptop is also running the same OS and it seems to work fine.
As I said, I installed the software on two different machines and they are working fine. They don't have webcams on them, but one did have an ATI TV Capture card in it. I tested to see if the software would recognize it. It recognized the card, but gave me an error when I tried to start a meeting using it.
So back to my main machine. I attempted to log in recently and it was giving me an error that I was logged in on another machine. So I went back to the other two computers and were able to log into the system without any problems. I then logged out of both of them using the logout button and not just shutting down the browser. I came back to the machine that I'm currently having issues with.
When I log in this time, I get the following error "Authorization problem with VidyoConferencing system, please logout, then log back in." I do that and it continues to give me the same error. I will attach the log file to this message.
So any help would be greatly appreciated to understand why on this one computer, I can't do the video conferencing anymore.
Any questions please ask
Terry