Connecting to PVC

Discussions about the desktop video conferencing solution provided by the Church

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bschlee
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Joined: Tue Dec 17, 2013 10:04 am

Connecting to PVC

Postby bschlee » Tue Dec 17, 2013 10:16 am

When I sign in to PVC I can see the contacts list, before I can select the host name I get a pop up stating that I have a Problem connecting to Vidyo Conferencing system. I then click OK but then it comes back. If I am able to select the host the Join Room button is not highlighted. I am getting the something on my PC at home and at work.

Bill Schlee
269-274-4621

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johnshaw
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Joined: Fri Jan 19, 2007 1:55 pm
Location: Syracuse, UT

Re: Connecting to PVC

Postby johnshaw » Tue Dec 17, 2013 11:19 am

Bill,

Vidyo gives me a similar issue at my workplace, and I always assumed it was our firewall blocking the outbound traffic. My home isn't blocking anything but I don't actively do anything with my firewall from an outbound perspective.
“A long habit of not thinking a thing wrong, gives it a superficial appearance of being right, and raises at first a formidable outcry in defense of custom.”
― Thomas Paine, Common Sense


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