Discussions about the desktop video conferencing solution provided by the Church

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Postby harddrive » Sun Jun 16, 2013 11:54 am

Today, we had our stake conference and there were issues. I don't have time to write about them, but will in about a week to 10 days.

However, when I put the URL for my room into Internet Explorer, I get Unrecognized response from VidyoPortal and give me a user name and password requirement. The desktop is running in the background.
However, when I put the exact same URL into Firefox, it brings me to the page that allows me to log in as guest. We almost didn't have a building come on-line because of it.

Hope that this is a glich and not an overall issue.

Church Employee
Church Employee
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Joined: Tue May 24, 2011 3:06 pm

Re: PVC URL Issue

Postby ksolsen » Mon Jun 17, 2013 11:03 am

We have occasionally seen some issues when using Internet Explorer 10 with the current PVC portal. The fix, as you've discovered, is Firefox or Chrome, or earlier versions of IE.
Kurt Olsen - Product Manager at Church HQ for Digital Presentation (Personal Video Conferencing, Meetinghouse Webcast, Conference Rooms, Video Conference Endpoints, Meetinghouse Digital Content)

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