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Crashing on Lessons and Magazines

Posted: Fri Aug 14, 2015 7:38 pm
by jasonminer
Every time I tap on Lessons or Magazines the gospel library app closes. Using Lumia Icon with 8.1. Gospel library is version 2.15.8.30.

Re: Crashing on Lessons and Magazines

Posted: Sat Aug 15, 2015 10:51 am
by bradbodily
I'm seeing this too, though sometimes it won't crash and I get an empty set of content. Additionally, my Sunday School group is gone; I'm assuming there was some change in how some content is organized, a I'm left without access to my lesson. However, searching for "Sunday School" brought up the lesson manual in John of the New Testament. Something seems off.

(This is happening on the mobile and 'desktop' versions.

Re: Crashing on Lessons and Magazines

Posted: Sat Aug 15, 2015 3:40 pm
by ToManyLetters
The content team made several drastic changes to how content is delivered to the application, meaning that, especially, the Magazine and Lessons sections of the app will cause the application to crash. We are aware of this issue and have pushed updates to all versions of the app in the Windows and Windows Phone Stores. You should be able to download the new version of the application that provides a fix for the crashing of these sections within the next couple of hours.

Re: Crashing on Lessons and Magazines

Posted: Sat Aug 15, 2015 6:54 pm
by bradbodily
Excellent, both the desktop and mobile versions (and the release and beta version on both platforms) have updated and seem to be working great!

Re: Crashing on Lessons and Magazines

Posted: Sat Aug 15, 2015 10:37 pm
by spencerto
We pushed out a hot fix release for all versions Beta and non-beta for tablet and phone which addresses the changes in the catalog which broke the app. For now, there are only placeholder coverart pics for Lessons and Magazines, but everything should be working. A side benefit of this change is you can now access the Joseph Smith Papers under the Video category. Thanks for everyone reporting this issue and being patient as we pushed out a fix.

Tony Spencer
Gospel Library Volunteer

Re: Crashing on Lessons and Magazines

Posted: Sun Aug 16, 2015 10:28 am
by jasonminer
I got the update and the issue is resolved. Thanks!

Re: Crashing on Lessons and Magazines

Posted: Sun Aug 16, 2015 10:46 am
by ToManyLetters
Glad to hear it.