Crashing on Lessons and Magazines

Discussions around the Gospel Library application for all versions of Windows Phone.
jasonminer
New Member
Posts: 7
Joined: Sun Sep 21, 2014 3:22 pm

Crashing on Lessons and Magazines

Postby jasonminer » Fri Aug 14, 2015 6:38 pm

Every time I tap on Lessons or Magazines the gospel library app closes. Using Lumia Icon with 8.1. Gospel library is version 2.15.8.30.

bradbodily
New Member
Posts: 4
Joined: Tue Jul 21, 2015 11:26 pm

Re: Crashing on Lessons and Magazines

Postby bradbodily » Sat Aug 15, 2015 9:51 am

I'm seeing this too, though sometimes it won't crash and I get an empty set of content. Additionally, my Sunday School group is gone; I'm assuming there was some change in how some content is organized, a I'm left without access to my lesson. However, searching for "Sunday School" brought up the lesson manual in John of the New Testament. Something seems off.

(This is happening on the mobile and 'desktop' versions.

ToManyLetters
Member
Posts: 387
Joined: Sun Mar 31, 2013 12:16 pm

Re: Crashing on Lessons and Magazines

Postby ToManyLetters » Sat Aug 15, 2015 2:40 pm

The content team made several drastic changes to how content is delivered to the application, meaning that, especially, the Magazine and Lessons sections of the app will cause the application to crash. We are aware of this issue and have pushed updates to all versions of the app in the Windows and Windows Phone Stores. You should be able to download the new version of the application that provides a fix for the crashing of these sections within the next couple of hours.
Have a bug to report for Gospel Library for Windows v4? Check the Known Issues to see if it's been reported. (https://tech.lds.org/wiki/Gospel_Library_for_Windows_Preview_Issues)
Also visit the FAQ. (tech.lds.org/wiki/Gospel_Library_for_Windows_8_FAQ)

bradbodily
New Member
Posts: 4
Joined: Tue Jul 21, 2015 11:26 pm

Re: Crashing on Lessons and Magazines

Postby bradbodily » Sat Aug 15, 2015 5:54 pm

Excellent, both the desktop and mobile versions (and the release and beta version on both platforms) have updated and seem to be working great!

spencerto
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Posts: 25
Joined: Thu Feb 07, 2013 11:08 am

Re: Crashing on Lessons and Magazines

Postby spencerto » Sat Aug 15, 2015 9:37 pm

We pushed out a hot fix release for all versions Beta and non-beta for tablet and phone which addresses the changes in the catalog which broke the app. For now, there are only placeholder coverart pics for Lessons and Magazines, but everything should be working. A side benefit of this change is you can now access the Joseph Smith Papers under the Video category. Thanks for everyone reporting this issue and being patient as we pushed out a fix.

Tony Spencer
Gospel Library Volunteer

jasonminer
New Member
Posts: 7
Joined: Sun Sep 21, 2014 3:22 pm

Re: Crashing on Lessons and Magazines

Postby jasonminer » Sun Aug 16, 2015 9:28 am

I got the update and the issue is resolved. Thanks!

ToManyLetters
Member
Posts: 387
Joined: Sun Mar 31, 2013 12:16 pm

Re: Crashing on Lessons and Magazines

Postby ToManyLetters » Sun Aug 16, 2015 9:46 am

Glad to hear it.
Have a bug to report for Gospel Library for Windows v4? Check the Known Issues to see if it's been reported. (https://tech.lds.org/wiki/Gospel_Library_for_Windows_Preview_Issues)
Also visit the FAQ. (tech.lds.org/wiki/Gospel_Library_for_Windows_8_FAQ)


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