Windows 10 Mobile Issues

Discussions around the Gospel Library application for all versions of Windows Phone.
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Windows 10 Mobile Issues

Postby bradbodily » Tue Jul 21, 2015 11:46 pm

I realize that Windows 10 Mobile is still in beta and I don't expect it to be supported yet, but I wanted to at least make sure some of the issues are known.

Using either a Lumia 635 or a Lumia 640 (which each run Gospel Library Beta "okay" under Windows Phone 8.1), the Gospel Library Beta shows a blank screen for the library. On initial launch, I am sometimes able to see the normal library screen, but shortly after downloading/opening an item from the library, the app will crash. Most of the time, however, the library is simply shown blank. Clicking the Library \/ dropdown in the title bar doesn't work, either; it will show the Sample Collection, but nothing else, leaving me unable to open or download anything.

The rest of the app appears to function as normal--I can swipe left right and see Inspirational Messages and My Collections, as well as use the settings, bookmark, and recent icons. However, attempting to access anything from the recent/bookmark icons only brings up this error message:

Unable to download book: Scriptures/Book of Mormon. Object reference not set to an instance of an object.

Anyway, at this point the Gospel Library Beta has been completely unusable for me on Windows 10 Mobile Preview

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Re: Windows 10 Mobile Issues

Postby ToManyLetters » Wed Jul 22, 2015 8:43 am

This is a known issue with Windows 10 Mobile Insider Preview. We're awaiting fixes from Microsoft for this issue and a couple of related issues, and expect to get them as Windows 10 Mobile stabilizes during testing.
Have a bug to report? Check the Known Issues to see if it's been reported. (
Have a question? Check the FAQ--you may just find your answer. (

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Re: Windows 10 Mobile Issues

Postby bradbodily » Wed Jul 22, 2015 9:13 am

Excellent; glad to hear it. I'm excited to see how things continue to develop.

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Re: Windows 10 Mobile Issues

Postby spencerto » Wed Aug 05, 2015 2:42 pm

We were able to identify a problem in the Windows 10 Mobile OS and related to decompression of the zlib files used in Gospel Library. For now, we have written a work around until the Windows 10 Mobile OS can fix their bug. In any case, this makes GL usable on Windows 10 Mobile.

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