General Conference 2017 Not Updating

Discussions around the iPhone/iPad/iPod Touch versions of the Gospel Library application.
packerlb
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General Conference 2017 Not Updating

Postby packerlb » Wed Oct 04, 2017 8:33 am

I have not been able to get the 2017 General Conference to download.
The women's session is showing up, but the rest of it is missing.
How do I get it to download?
I have already uninstalled and re-installed.
iPhone SE running IOS 11. 0.2

OR
Is it not available yet? If so, when?

russellhltn
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Re: General Conference 2017 Not Updating

Postby russellhltn » Wed Oct 04, 2017 10:35 am

That's all I see as well. I assume that's because the Woman's sessions is a week older than the rest of the conference - which suggests what time frame to expect it.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

dezboi
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Re: General Conference 2017 Not Updating

Postby dezboi » Wed Oct 04, 2017 12:00 pm

Same here. Seems they jumped the gun about announcing the text was available on mobile devices.

Only place I’ve seen CG Fall 2017 is on lds.org

lajackson
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Re: General Conference 2017 Not Updating

Postby lajackson » Wed Oct 04, 2017 1:16 pm

Every time I have tried to get into GL this week I have faced nearly 1,000 files being downloaded. I expect a few of those may be the conference talks from this past weekend.

jonesrk
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Re: General Conference 2017 Not Updating

Postby jonesrk » Thu Oct 05, 2017 12:05 pm

I am able to see the rest of the talks now, but that's what I would expect. Thursday is the usual release of that content.
Ryan Jones
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bormana
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Re: General Conference 2017 Not Updating

Postby bormana » Fri Oct 06, 2017 6:43 am

I got a notification that October 2017 was available while I was in the library app this morning. Went to view the content and then it said the content was not available. I don't even have the women's session yet.

russellhltn
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Re: General Conference 2017 Not Updating

Postby russellhltn » Fri Oct 06, 2017 10:19 am

I found I must have the most current version of the app, but even then I don't see anything beyond the women's session.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

lajackson
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Re: General Conference 2017 Not Updating

Postby lajackson » Fri Oct 06, 2017 11:52 am

Is this an iPhone/iPad thing? I've had the Women's Session for a week, and I got everything else late yesterday (and again this morning) from that other popular OS that begins with an A. I did not get a notification. It all just showed up.

russellhltn
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Re: General Conference 2017 Not Updating

Postby russellhltn » Fri Oct 06, 2017 1:04 pm

I tried pulling it up this morning and no luck. Tried just now and got a message that it was available - and it was right.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

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sbradshaw
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Re: General Conference 2017 Not Updating

Postby sbradshaw » Fri Oct 06, 2017 2:15 pm

The iOS and Android versions of Gospel Library (Gospel Library 4) pull from the same content lane, so if it's available on one, it should be available on the other. As long as you're on a good internet connection, the app will check for a catalog update every 12 hours, after a period of inactivity where the OS hibernates it in the background, or after force-closing the app by swiping it out of your recent apps, whichever comes sooner. On Android, you can also check for a catalog update by pulling down on the main library screen (you'll see a progress spinner).

The Women's Session was published last week, and the other sessions were published Wednesday night. So, if you don't see the October 2017 conference yet, try force closing (swipe out of recent apps) and reopening the app, or, on Android, try pulling down on the main library.

Note also that if you have Limit Mobile Network Use on (Android) or Use Cellular Data for Content Updates off (iOS), the app won't check for new content unless you're connected to a Wi-Fi network.
Samuel Bradshaw • If you desire to serve God, you are called to the work.


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