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partial download of general conference

Posted: Thu Apr 13, 2017 7:05 am
by cindyevans
I downloaded the women's portion of general conference a day or so before the rest of general conference aired. Now I cannot seem to get the rest of general conference on my iphone 4 I know that this phone is outdated, butI am still hoping that it will work. I have tried lots of things and am hoping for some help. I have deleted the conference and reloaded it. I have deleted the whole gospel library app and reloaded it. I have tried deleting it and turning off my phone, then turning it back on and reloading it.

Is the rest of the conference incompatible with my phone? I think I have plenty of space. Thank you for any help that you can give me.

Re: partial download of general conference

Posted: Thu Apr 13, 2017 12:39 pm
by sbradshaw
What version of Gospel Library are you running (you can check under Settings)?

Since you're on an iPhone 4, I'm guessing you're running iOS 7. If that's the case, the newest version of Gospel Library that's compatible with your device is Gospel Library 3. Gospel Library 3 is on an older content channel and content updates are less frequent (the newer content channel is prioritized first). Since you do have the General Women's Session, I'm guessing the rest of conference will come along soon, though it may not be immediate.

Re: partial download of general conference

Posted: Thu Apr 13, 2017 2:51 pm
by galorath
Does this mean I can still get version 3 on my iPhone. 7. Version 4 is getting better but 3 is so much. Enter works related content

Re: partial download of general conference

Posted: Fri Apr 14, 2017 11:25 am
by sbradshaw
Apple provides the most recent version that works on your device, on the App Store – there's no way that I know of to "trick" the App Store into thinking you have an older device.