Crashes on startup

Discussions around the iPhone/iPad/iPod Touch versions of the Gospel Library application.
gpbaynes
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Joined: Thu Dec 15, 2016 3:29 pm

Crashes on startup

Postby gpbaynes » Thu Dec 15, 2016 3:32 pm

Just loaded version 4.0.0 to my ipad2; now crashes on startup every time. Any thoughts/suggestions?

missmargaret58
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Joined: Thu Dec 15, 2016 4:29 pm

Re: Crashes on startup

Postby missmargaret58 » Thu Dec 15, 2016 4:44 pm

Having the same issue. On both my iPhone 5 and iPad Mini 2 (iOS 10.2 on both), after hanging for a while when I try to open it, the app disappears as the active screen leaving me at the screen where the app icon lives on my devices. If I double-press the home button to bring up open apps it appears to be one of my open apps, but if I go to it I can't access controls or get a response to taps in the apps or to the devices' home buttons. After a while Gospel Library then disappears from view again, leaving me at the last screen before I entered the app, though it's still in the background if I double-press the home button again at this point. On my iPhone 5, the screen which appears in the app is the beginning of a talk by Sister Oscarson, and on my iPad Mini 2 it's the "Library" screen. Those are possibly the last screens used in the app on the respective devices, as I know that's true for the iPad Mini 2. :(

olpind
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Joined: Mon Oct 10, 2016 2:47 pm

Re: Crashes on startup

Postby olpind » Thu Dec 15, 2016 7:15 pm

Having the same issue on my ipad 2. Deleting and reinstalling didn't help.

missmargaret58
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Joined: Thu Dec 15, 2016 4:29 pm

Re: Crashes on startup

Postby missmargaret58 » Thu Dec 15, 2016 7:42 pm

olpind wrote:Having the same issue on my ipad 2. Deleting and reinstalling didn't help.


Deleting and reinstalling eventually resolved the problems for me on both my devices, but the App Store crashed for a while when I was trying to do that, so I wasn't sure whether the new iOS 10.2 was buggy, if the problem was with Gospel Library itself, or if something else was wrong. Turns out video gamers broke the App Store while trying to download Super Mario Run, which got released today. :roll: Had to download a number of optional items since logging into my LDS account downloaded things like my bookmarks, but nothing in the Conference section, for instance.

stanleygorman
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Joined: Tue May 31, 2016 1:09 pm

Re: Crashes on startup

Postby stanleygorman » Thu Dec 15, 2016 9:27 pm

I have also loaded version 4. It crashes on startup. I am using an iPad Air 2. Any suggestions please. Does the same on iPad 4.

ron.moody
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Joined: Thu Dec 15, 2016 9:54 pm

Re: Crashes on startup

Postby ron.moody » Thu Dec 15, 2016 9:55 pm

Having same issue on iPad mini. Was working fine earlier this week.

lytlebobijean1
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Joined: Thu Dec 15, 2016 9:44 pm

Re: Crashes on startup

Postby lytlebobijean1 » Thu Dec 15, 2016 10:00 pm

I can't get past the Angel Moroni.

dianalitster
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Joined: Thu Dec 15, 2016 10:35 pm

Re: Crashes on startup

Postby dianalitster » Thu Dec 15, 2016 10:38 pm

Crashes over and over. Deleted app and reloaded...no success.

aherbst9
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Joined: Fri Dec 16, 2016 3:30 am

Re: Crashes on startup

Postby aherbst9 » Fri Dec 16, 2016 3:38 am

The new Gospel Library 4 crashes on iPads with IOS 9.3.5. The splash screen appears for about 5 seconds then crashes back to the icon screen. Version 4 works on the iPhone with IOS 10.2 and with Android 4.2.2. You are going to have a lot of unhappy iPad users!

benspendlove
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Joined: Fri Dec 16, 2016 8:14 am

Re: Crashes on startup

Postby benspendlove » Fri Dec 16, 2016 8:17 am

Same issue on both an iPhone 4S and iPad 2. Both running iOS 9.3.5. I hope there's a resolution for this soon, or a way to downgrade to the previous version.


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