Gospel Library frozen, won't open
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Gospel Library frozen, won't open
My Gospel Library app won't open. It stays frozen on the loading screen and then closes. Prior to freezing, I was trying to download a video of a conference talk. It was taking an extraordinarily long time, so I tried changing screens, but it wouldn't let me. Then I tried closing the app and opening it again, and that is when my trouble began. Any advice?
- sbradshaw
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Re: Gospel Library frozen, won't open
Are you running low on storage space on your device? You can check this in iOS settings under General > About (capacity and available).
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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Re: Gospel Library frozen, won't open
I have 21.8 GB left. I tried uninstalling and reinstalling, and that worked temporarily, but now it's freezing again. Both times it has happened when I have tried to download videos. Suggestions? Or will I have to reinstall again? Thanks!
- sbradshaw
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Re: Gospel Library frozen, won't open
Was it the same talk downloading each time that it froze? If so, which talk?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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Re: Gospel Library frozen, won't open
No. Two different videos. One was from conference (Oct. 2012), one was from the Aaronic Priesthood lessons for this month.
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Re: Gospel Library frozen, won't open
I have the same problem on my Kindle fire. It was working fine and then froze up and I had to reboot the tablet. now I get the screen with the chapel graphic and then it won't load and returns to the home screen. I've done a hard reboot, deleted the app and reloaded and it still won't open the app. Any suggestions?
- sbradshaw
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Re: Gospel Library frozen, won't open
The chapel graphic sounds like LDS Tools, not Gospel Library.waynebishop wrote:I have the same problem on my Kindle fire. It was working fine and then froze up and I had to reboot the tablet. now I get the screen with the chapel graphic and then it won't load and returns to the home screen. I've done a hard reboot, deleted the app and reloaded and it still won't open the app. Any suggestions?
Samuel Bradshaw • If you desire to serve God, you are called to the work.
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Re: Gospel Library frozen, won't open
My gospel library is freezing when I attempt to open too. Please help. Any suggestions? I have tried rebooting, reinstalling the app, opening the app from the App Store. No luck. I have plenty of capacity so this shouldn’t be an issue either. All other apps open just fine.
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Re: Gospel Library frozen, won't open
I’m having the same problem......
- sbradshaw
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Re: Gospel Library frozen, won't open
If you're having trouble starting the app, here are some things you can try:
- Make sure you're connected to a good internet connection, in case the app is trying but failing to download a content update. If you're not connected to internet at all, the app won't try to get updated content; but you may have trouble if you're in a between state – connected to internet, but the internet is slower than normal.
- Check how much storage space you have remaining on the device. If the device is low on memory, it may be failing to download a content update completely.
- Restart your device. This may help free up some memory, for a faster launch.
- Close all of your open programs by swiping them out of recent apps. This could also help free up some memory.
Samuel Bradshaw • If you desire to serve God, you are called to the work.