Notes showing on iPad but not on desktop

Discussions around the iPhone/iPad/iPod Touch versions of the Gospel Library application.
rpartridge
New Member
Posts: 5
Joined: Tue Oct 21, 2014 7:12 am

Notes showing on iPad but not on desktop

Postby rpartridge » Tue Oct 28, 2014 9:44 am

I have started using gospel library and moving all my highlights and notes from another scripture app. I have entered hundreds of entries and starting yesterday they are not showing on the desktop but still show up on the iPad. In fact when I click on the "open notebook" button on the bottom of the page in the scriptures rather than opening my notebook it goes to https://www.lds.org/study-tools?lang=eng&clang=eng (trying to watch a video clip). So then I go to tools/notes and click on it, it goes to https://www.lds.org/study-tools/folders and just hangs not showing anything. Can someone assist???

russellhltn
Community Administrator
Posts: 20724
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Notes showing on iPad but not on desktop

Postby russellhltn » Tue Oct 28, 2014 10:09 am

rpartridge wrote:starting yesterday they are not showing on the desktop but still show up on the iPad.

Silly question: Is the desktop still logged in to your account?
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

rpartridge
New Member
Posts: 5
Joined: Tue Oct 21, 2014 7:12 am

Re: Notes showing on iPad but not on desktop

Postby rpartridge » Tue Oct 28, 2014 10:13 am

Yes - I have closed the browser and re-logined in. I have switched browsers (safari and firefox). I have rebooted. I have logged back into my account after each troubleshooting step.

rpartridge
New Member
Posts: 5
Joined: Tue Oct 21, 2014 7:12 am

Re: Notes showing on iPad but not on desktop

Postby rpartridge » Tue Oct 28, 2014 8:43 pm

Fyi - solved the issue by deleting some of my last entries. My guess is I had copied a non-display able special character that was causing issues with the browsers. Thanks!

PamelaBonta
Member
Posts: 118
Joined: Sat Nov 30, 2013 8:27 pm

Re: Notes showing on iPad but not on desktop

Postby PamelaBonta » Wed Oct 29, 2014 7:06 am

The online Notes does not support special formatting of any sort. Some people find that when copying from one application to Notes, it works best if you paste into WordPad or other very simple text program first so that it removes all the special formatting and background formatting, and copy and paste THAT text into Notes.


Return to “iPhone/iPad Gospel Library”

Who is online

Users browsing this forum: No registered users and 1 guest