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Trouble downloading videos

Posted: Sat Sep 27, 2014 5:53 am
by jkallen13
Hello, on version 3.4.6, I am frequently unable to download videos to show offline in the Come, Follow Me lessons. I can sometimes download, but other times cannot download any videos. The error is attached. Any idea what causes this and how I can fix it? Thanks.

Re: Trouble downloading videos

Posted: Mon Sep 29, 2014 5:35 pm
by mlauricella
did anyone every respond to you? I have this same problem all the time. I can never pre-download and the internet is too slow to stream the video at church.

Re: Trouble downloading videos

Posted: Mon Sep 29, 2014 8:57 pm
by jkallen13
No reply yet. I'm hoping one of the church tech guys replies.

Re: Trouble downloading videos

Posted: Mon Sep 29, 2014 10:11 pm
by russellhltn
I suggest you use the contact information found on the Gospel Library support - iPhone page. While the developers sometimes visit here, I haven't seen them take up regular residence.