Trouble downloading videos

Discussions around the iPhone/iPad/iPod Touch versions of the Gospel Library application.
jkallen13
New Member
Posts: 2
Joined: Sat Sep 27, 2014 4:34 am

Trouble downloading videos

Postby jkallen13 » Sat Sep 27, 2014 4:53 am

Hello, on version 3.4.6, I am frequently unable to download videos to show offline in the Come, Follow Me lessons. I can sometimes download, but other times cannot download any videos. The error is attached. Any idea what causes this and how I can fix it? Thanks.
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mlauricella
New Member
Posts: 1
Joined: Mon Sep 29, 2014 4:34 pm

Re: Trouble downloading videos

Postby mlauricella » Mon Sep 29, 2014 4:35 pm

did anyone every respond to you? I have this same problem all the time. I can never pre-download and the internet is too slow to stream the video at church.

jkallen13
New Member
Posts: 2
Joined: Sat Sep 27, 2014 4:34 am

Re: Trouble downloading videos

Postby jkallen13 » Mon Sep 29, 2014 7:57 pm

No reply yet. I'm hoping one of the church tech guys replies.

russellhltn
Community Administrator
Posts: 20757
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: Trouble downloading videos

Postby russellhltn » Mon Sep 29, 2014 9:11 pm

I suggest you use the contact information found on the Gospel Library support - iPhone page. While the developers sometimes visit here, I haven't seen them take up regular residence.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


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