No audio for church handbook of instructions

Discussions around the iPhone/iPad/iPod Touch versions of the Gospel Library application.
jviola
New Member
Posts: 37
Joined: Wed Nov 12, 2008 10:51 am
Location: Bowling Green, OH 43402

No audio for church handbook of instructions

Postby jviola » Tue Aug 13, 2013 1:05 am

I noticed that I have audio for the handbook of instruction on my android devices, but not on iphone or ipad? We have a new branch president in our stake that has an iPhone and wants to listen to the handbook of instruction on his way to work and back, but is unable to.

rjtolman
New Member
Posts: 12
Joined: Mon Apr 01, 2013 12:25 pm

Re: No audio for church handbook of instructions

Postby rjtolman » Sun Aug 25, 2013 6:32 am

Hi, I have an iphone 4s/ipad 2. Both fully updated with latest Church and Apple updates.

Audio works on both of those; listening to handbook 2. Must have internet access to have audio download; I believe that is true.

jviola
New Member
Posts: 37
Joined: Wed Nov 12, 2008 10:51 am
Location: Bowling Green, OH 43402

Re: No audio for church handbook of instructions

Postby jviola » Sun Aug 25, 2013 12:10 pm

rjtolman - thank you for taking the time to update this thread. I just checked my daughter's ipod and the play button is still grayed out. She has the other version of gospel library. She is concerned that her ipod is too slow to upgrade to the newer version. I'll check with someone else.

danguiano19
New Member
Posts: 2
Joined: Sat Nov 07, 2015 2:45 pm

Re: No audio for church handbook of instructions

Postby danguiano19 » Sat Jul 16, 2016 7:41 am

I see HB2 Audio on iphone device, and I thought I previously was able to to the same for HB1; however when I went back to it recently HB2 audio only exists. Was HB1 audio taken away? How do I get this back?
Thx

russellhltn
Community Administrator
Posts: 20778
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: No audio for church handbook of instructions

Postby russellhltn » Sat Jul 16, 2016 10:33 am

danguiano19 wrote:I see HB2 Audio on iphone device, and I thought I previously was able to to the same for HB1; however when I went back to it recently HB2 audio only exists. Was HB1 audio taken away? How do I get this back?

I don't see any option for audio for HB1 on lds.org. So I would not expect to see it on a mobile device unless it's done via text to speech. It's possible there was a glitch in the system that erroneously showed audio.
Have you searched the Wiki?
Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.

danguiano19
New Member
Posts: 2
Joined: Sat Nov 07, 2015 2:45 pm

Re: No audio for church handbook of instructions

Postby danguiano19 » Sat Jul 16, 2016 1:31 pm

When I listed to it (about Jan '16) I got through four chapters....then revisited it a couple months later and nothing. It was done the same way HB2 was done which I reviewed the same way. None of us in Bishopric have it now...so we are confused what happened. We never downloaded it, just stream-listened via the app like we can for HB2 now... If anyone else has info - please share. Thank you! It helped us commuters review what we need to know/do.

User avatar
sbradshaw
Senior Member
Posts: 2501
Joined: Mon Sep 26, 2011 8:42 pm
Location: Provo, UT
Contact:

Re: No audio for church handbook of instructions

Postby sbradshaw » Mon Jul 18, 2016 1:45 pm

I'm guessing it's a bug related to the fact that Handbook 1 is role-based content and is stored in a different content system than the regular content. I'd suggest sending an email bug report through the app, under Settings.
Samuel Bradshaw • Interested in church apps and sites, creative recordkeeping, clerk support, YSA wards and stakes, LDS music, Vineyard at BYU, and online service.

russellhltn
Community Administrator
Posts: 20778
Joined: Sat Jan 20, 2007 2:53 pm
Location: U.S.

Re: No audio for church handbook of instructions

Postby russellhltn » Mon Jul 18, 2016 2:59 pm

The Handbook does change from time to time. I wonder if the audio was withdrawn when it was changed.
Have you searched the Wiki?

Try using a Google search by adding "site:tech.lds.org/wiki" to the search criteria.


Return to “iPhone/iPad Gospel Library”

Who is online

Users browsing this forum: No registered users and 1 guest